1. T

    Fibre in town, not on coverage map

    Hi There is an fibre line running past my house, its +-100m away from my house, refer to the attached picture. The red line resembles the fibre line, blue line is the overhead Telkom lines on the poles. I phoned numerous fibre ISP's for more information, apparently they cant assist me because...
  2. S

    High ping to EU

    Hi recently my ping to EU has increased. It use to be around 170ms now its 300ms+ ping to other regions are the same as always just wanted to see if anyone else has this problem or if it is only on my side
  3. Anthro

    1-Grid is Dead.

    RIP if you are using their "services". Some of my Company parters are using these guys, and they are dead in the water. cc @1-grid
  4. Jamie McKane

    The ISP with the highest speed

    The ISP with the highest speed MyBroadband’s Q4 2019 fixed-broadband speed test results reveal that CipherWave, Supersonic, and Cool Ideas are the Internet service providers (ISPs) with the highest average speeds. These rankings are based on 390,530 speed tests which were performed using the...
  5. Jamie McKane

    The top ISP in South Africa

    The top ISP in South Africa MyBroadband has released its Q4 2019 speed test report, which shows that Supersonic and Cybersmart are the best Internet Service Providers (ISPs) in South Africa. MyBroadband’s Q4 2019 speed test report is based on 34,799 user ratings through MyBroadband’s web-based...
  6. M

    What are my rights (as a homeowner in a complex)?

    We bought a sectional title in a complex in Parklands, more than two years ago. The complex is managed by a body corporate who is utterly incapable of doing anything. The complex obviously does not have fibre and for the last two years I have been actively trying to get fibre installed in the...
  7. M

    How to BYPASS Body Corporate

    My body corporate has been unable and unwilling to provide our complex with fibre. It has been two years since I actively started pursuing the notion for the complex to get fibre and they just keep making excuses. The admin of the body corporate has now blocked my emails and I can no longer...
  8. I

    A Problem With No Solution?

    Hi, Our area just recently upgraded to closed access fibre with BitConnect (not the bitcoin scam) as my ISP. Service has been great so far to be honest. Up until fibre, I had been able to watch DSTV Now live streaming with no problems (apart from speed). Now, since fibre, we are unable to...
  9. V

    Removal of copper lines and replacement with LTE routers, the hell Telkom?!

    So i just got a call from Telkom about them removing the ADSL copper lines in my area and giving us LTE routers in the meantime until they can install fiber but the thing is that in my landline will have to go through that LTE router until they can install fiber, and what about blackouts? These...
  10. T

    Moving from Cool Ideas - The best ISP to move to

    I am with Cool Ideas and SADV, and I want to switch providers, as they have been extremely poor in all respects. What is the process I have to follow to switch my line to a different ISP, and which ones do you think is best? I am currently considering HomeConnect, Supersonic and Afrihost. Any...
  11. T

    Best ISP for Fiber uncapped?

    Hi, I am currently using WebAfrica with 50 down and 5 up but their service and fiber internet connection is terrible. Looking to change ISP, but I'm not sure which one to choose. I want fiber that is 100mps uncapped and unshaped and at a good price. What do you guy's recommend? Many Thanks.
  12. S

    Unable to get 1-grid / gridhost / serve to transfer (release) domain

    Help!!! Has anyone else had experience transferring a dotcom domain AWAY from 1-grid / gridhost / serve / whatever they are calling themselves this year? We have been trying since July to get them to release our domain, which we recently found out is actually registered with enom (they don't...
  13. cobusv


    Hello Guys, has anyone tried out webconnection and what was your expierience? Pricing seems to be not bad for what you get?
  14. S

    WebAfrica Internet usage Tracker pop up window, and no access

    This Webafrica 'Internet Usage Tracker Policy' login window keeps popping up since the start of the month when I try switch over to my WebAfrica connection. I put in you username and password details but it does not accept it and gives me no access. When I switch over to my other ISP connection...
  15. T

    Telkom making me go crazy

    Hi Everyone. I am not sure if this is the right place to query about this. But my ADSL 4Mb/s line with Telkom has not been working for almost 2 months now. I am a working university student. I can safely say that the reason my results are so bad is because of telkom and now it turns out I might...
  16. yayokb

    Need to change ISP, need to find max supported speed

    Hello guys! This is my first post so sorry if this is just another repeat of someone else's post. But, I really need the help. I'm a teenager who is this household's only hope in finding out the best package for us and whether or not we're being overcharged. Currently, we have a 4Mbps 40GB +...
  17. WebAfrica Helper

    New Webafrica Network Migration

    Webafrica wants to know your feedback about our new shiny network: :) As reported by My Broadband in May, Webafrica is in the process of migrating to our own infrastructure. The platform is now ready and we have started quietly migrating some of our own staff accounts in the background in...
  18. Johnatan56

    Cool Ideas - Tl,dr; Terrible

    Here I am, 6 hours before my line is supposed to be cancelled, and already without internet. Should have expected it based on the past track record. A long time ago, while I was still less annoyed than I am now, I was on an OpenServe + Vox 100Mbps 300GB account, times were good, the cap lasted...
  19. E

    Cool ideas worst isp for customer service! stay away!

    Seven days ago I signed up to Cool Ideas ISP for a new fibre line for the house I will be moving into. I was impressed that they were voted best ISP. I have not yet used their service the router is still unopened and there is no power going to the CPE box. I replied to one of their billing...
  20. Amine

    RocketNet or Home-Connect ISP on MetroFiber Networx

    Hello Everyone I'm about to sign up with one of these two ISPs, they are both around R1200 for 100/100 Mbps. in HelloPetter Home-Connect has 4 starts with TrustIndex of 7.9, ranking #3 as Internet Service Provider while RocketNet has 3 starts with TrustIndex 4.4, ranking #8 as Internet Service...