isp

  1. UsernameNotFound

    New Isp consideration and options

    Hello All As the title suggests, I've been struggling with my fibre line for almost 2 months, on and off with afrihost support and still no resolution, I'll try for a bit longer as I got Afrigirl to assist me a bit further, but if all else fails, what ISPs would recommend, from what I've...
  2. B

    Invoice compulsory?

    Background: Read on accountant site “The Consumer Protection Act requires that for everything which is supplied and has a value of above one Rand, an invoice must be issued to the customer." Followed up with the CPA a few times but they dont react. Question: My fibre ISP does not supply an...
  3. CntrlAltDel

    How is it possible Supersonic still exists???

    Recently, I’ve been helping a family member downgrade their fibre line. They’re on the older side and, as they put it, not very “tech-savvy.” The initial request for the downgrade was made three months ago. They even received an SMS confirming that the downgrade was processed. Problem: Three...
  4. tHeDarKLord

    Supersonic Complaints and issues

    Complaints and issues
  5. G

    Fibre line registered to the previous Tenant - Cannot get access - Vuma wont release line

    Hey all I am at my wit's end and need some urgent advice guidance, I have never seen such pitiful service for a simple release of a line, I am the new homeowner and the previous TENANT not even the owner is holding up the line He claims he paid and I should pay his bill and he will give me the...
  6. B

    Migrating from Telkom to Afrihost

    Hi MyBB Community I am toying with the idea of moving my fibre line from Telkom to Afrihost. It seems I still need to serve the 30-day cancellation period on Telkom's end, and thus can only activate the Afrihost service in a minimum of 30 days. My questions: Is this your experience as well...
  7. D

    MetroFibre as FNO and ISP: my experience

    Hi, A quick review of a new MetroFibre installation, using MetroFibre Networx as an ISP and my experience so far. I've been on Openserve+Afrihost fibre since 2017 (last package was 50/50) and was always extremely satisfied. Stable, good performance, good resilience against undersea cable...
  8. emabotha

    Here is how your Vodacom number can be stolen for almost a week (And there is nothing you can do about it)

    Here is how your Vodacom number can be stolen for almost a week (And there is nothing you can do about it). Yesterday evening, April 10th, 2024, my mother's phone abruptly lost network connectivity around 8 PM. It wasn't until then that she realized she had received an SMS earlier indicating a...
  9. xandertaylor9

    (Afrihost, Octotel 300/200) My international speeds are terrible.

    Hello, I live in Sedgefield in the WC and use some unorthodox streaming sites not (netflix, youtube, showmax ect...) and every night at 6pm to 11:30 pm I cannot use them as they are too slow. The websites work fine when using my mobile data but streams cannot even load on fiber. Happens...
  10. JollyFerret

    Which ISP is the best between Rocket Net, AfriHost, and Cool Ideas in 2024?

    I'm currently in the market for an ISP at my new place, which is under MetroFibre. I've been reading that AfriHost and Cool Ideas have been consistently ranked as the Top 2 SA ISPs over the last couple of years, which is why they're on my short list. RocketNet is my current ISP. When I reached...
  11. R

    Fibre line registered to previous owner - Cannot get access

    Hey all, I am hoping someone has experienced what I am experiencing. I bought a house and took occupation. The previous owner gave notice late, so the fibre line in the house is registered to them per Vumatel. I am trying to get my ISP to active the line but Vumatel will not allow it. My ISP...
  12. RoLeLu

    Telkom UDP ports blocked?

    I'm currently using Telkom unrestricted apn and trying to open ports for UDP to no success. TCP ports open just fine but when I try to open UDP ports they seem to stay closed. Am I doing anything wrong here? Has any one else had any problems opening trying to UDP ports on Telkom unrestricted APN?
  13. A

    Outlook setup issues with telkom

    Hey yall. If anyone has a solution to this i I would greatly appreciate it. I have a business account via telkom and my isp is HomeConnect. Not sure if my inputs are wrong but its not working.
  14. N

    Is Vodacom as an ISP good?

    Hi guys. I know people that use vodacom's fibre line find the line quality terrrible (speed drops, outages etc) but can anyone say whether using them as an ISP is the same case? im looking at using them as an ISP on a zoomfibre linee.
  15. TristiaanMTS

    Mind The Speed Support

    .
  16. ineedfibreasap

    don't know my ISP and no one can help me PLS HELP :(

    so moved into my flat almost 2 years ago and when I moved in, I was told that there was fibre available to all units, so we have a fibre box installed and everything through Vumatel. However, I'm assuming the previous tenants had fibre based on the fact that when I tried to order fibre though...
  17. N

    Why are ISP's oblivious to their service gaps and make the consumer pay for it?

    I recently switched between two fibre network operators, Evotel => Openserve due to saving costs under the same ISP. I ended up being billed for two lines. Even though the ISP (Afrihost) requests pertinent information initially in their service request forms it seems they oblivious to the timing...
  18. Sir Peel-a-Lot

    Telkom incompetence

    In light of the headline news on the homepage here about Telkom and Cell C, Telkom is in no position to start acquiring more business. Like all government-run business in SA, they cannot efficiently run the business and should really shut shop on the grounds of incompetence. From the top, right...
  19. W

    Vox and Vuma wont upgrade my fiber line

    I signed up for Fiber with Vox and Vuma in May. At that time they where running a promotion of R650 for 50/50mbps. They only conditions for this promo is that you can't cancel within 12 months of signing up for this promo, or you would have to pay R2733. I made it clear to the sales rep that I...
  20. C

    Wifibre Kempton Park

    Hi all, On Thursday 13th of July 2023, our internet provider WiFibre (Kempton Park) went down Needless to say, as of today Tuesday 18th of July they are still off. Their website is down, phones don't work, email seems not to be working as well and during the day there is nobody to be seen at...
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