From October 2012 my downloading of torrents with Mweb would constantly stall and I would have to manually restart them. I contacted Mweb and I was told the same story that there was nothing wrong on their side and the fault was with Telkom. I contacted Telkom on a number of occasions quoting what Mweb had told me, they would check the line and get back to me that the line had been checked and it was free of all faults. I still did not believe what Telkom had told me. During mid-February 2013 I happened to use another shaped uncapped account from another ISP and I have not had a single problem, my torrents did not stall as well as my Skype connection was great. When I contacted Mweb the reply was that they do not investigate problems relating to download problems with torrents on shaped accounts. Since having gone over to IS there have been 2 incidents where Mweb have had problems with Seacom and I have not been affected at all as an IS client.