Been doing more digging and Trafalgar has an online chat feature on their website. Super fast response from them, and for no charge. The Consultant there says we need a Special Resolution to change the calculation method from PQ-based to flat rates (or, as she calls it "nominated values"). This is a big thing, though, cos we can't cherry pick what to switch from the PQ system. It's all-or-nothing... we have to either choose all services to be billed by PQ or all services to be flat-rate. So maybe the Angor agent wasn't
completely full of BS, cos she did say something similar, except she said we need 100% buy-in from all owners. So we'll call it 50% BS then
So, it's not exactly what I was hoping for and it's a big difference charging a flat rate for one item (which I can justify based on the way the service is provided equally to all) compared to charging a flat rate for
all services.
But just to complete the point on Special Resolutions...
As far as I've seen in the Act, that means a 75% approval to pass the resolution. The interesting bit of reading I've done boils down to this:
If you call a meeting and enough owners don't pitch up to make a quorum, the meeting is automatically postponed to exactly 1 week later at the same place. But if, at the 2nd attempt, people still don't pitch up, then whoever is there (as long as it's 2 or more) automatically make up the quorum and you can go ahead with business, including passing a Special Resolution. To get the resolution passed, you still need 75% of those present to approve it. So you could get 2 owners pitching up for the 2nd SGM attempt and they both agree and the Special Resolution is passed... I find this to be amazing!
So the OP has been answered ... Thanks to everyone for the input. I'm gonna take this to our Trustees' meeting and see how the others feel and then have a chat with some of the owners cos this needs some serious thought.