Sentech Response to ASASA and ISPA

Come on now, don't be shy ...

http://www.sentech.co.za/speedtest/display_speed.php

What numbers do you get? My guess is that 256k users will get 129k, maybe 130. What say you?
 
The speedtest is local

locally I get 240, I'm on 512...

suck my dick sentech

Hell, my gran on a scooter with a memory stick is faster than Sentech's MyWireless!
 
k....

Sentech 2MB test :
Your download speed is: 9.53 KBps, or 76.21 Kbps
The test took 219.594 seconds to complete

http://geek.sh/speed.php :
Start Time: 19:50:43
End time: 19:50:57
Download Size: 204800 bytes
Time Delta: 13.891059875488 seconds
Download Speed: 14 KBytes/s
Line Speed: 112 kbits/s

SRT :
19:52:16 (12.08 KB/s) - `/tmp/SRT.out' saved [133408/133408]


SRT and the geek.sh tests use small files which tend to favour the bursty nature of sensuck. Still not close to "256K".
The sentech test clearly shows how k@k their own service is. If you can't even get full speed from their servers, don't expect anything better from external servers...The stupid sentech test also doesn't force the nocache option, so after running it once, you can't run it again.



--
256k ... BAH..more like 25.6k
FSCK YOU Sentech!! [:(!]
 
I ran the Sentech speed test last night and got 140kbps on the 256kbps package, so now even local has once again deteriorated. I ran the 512k test as well which is usually faster as there is less time for long pauses - I'll run the 2MB test tonight.
 
Just to confirm that the speed test isn't slow because of something on the server side I ran the 2mb test from my office ADSL line - 408.79kbps (41secs). So basically this means that not even on the Sentech network you can get 400kbps from their servers, but from a Sentech connection itself on a 256k package you can only get 140kbps. They need their heads read is they seriously believe that I am going to continue with this service.
 
Thanks guys, this gives me even MORE ammunition against Sentech.

128k: gives 80k/90k
256k: gives 76k/140k
512k: gives 240k

All of this is LOCAL, DIRECT, meaning its the *best possible speed* one could expect from any web site. I would appreciate more test results, preferably from Durban and Cape Town users as well. Please use the 1MB and 2MB tests, and let me have both numbers and which package you're on.

<hr noshade size="1">
Donn Edwards <font size="2"><div align="right">MyWireless: Diva-style reliability, dial-up performance (or worse)</div id="right"></font id="size2">
<font size="1">“If our government ever goes bad, as sometimes happens in a democracy... As we extrapolate our [surveillance] technologies into the future, if the incumbency has that political advantage over their opposition, then if a bad government ever comes to power, <b>it may be the last government we ever elect</b>.” See http://privacy.4mg.com </font id="size1">
 
Donn...

Locally my speeds are fabulous... INternational is uttter ****. - My Wireless 128

At work we have a 512K
I get speeds of about 40KB/s locally and about 4KB/s internationally

I was going to inform Sentech that I will be selling my modem to cater for costs of me moving over to iBurst
but I realised who the fark is going to buy a sentech modem? So I have decided to burn it instead. I am not cancelling my contract I am simply going to stop paying Sentech.

If they phone me I am going to give their legals a ticket number... Ticket number will be 1
I will then tell them to please be patient and I will contact them.

If they phone again I will tell them
Please be patient, I will contact them once I have some more news for them with regards to
them not recieving payements.

Yup... Then I am going to suggest to them if the problem is not on their side... because everything seems
fine and dandy on this side... I will lie and tell them but money is coming off my account.

At this stage they would have disconnected me from Sentech... but at this stage my modem will be burnt and I will
either be on ISDN or iBurst.

And I am going to draw this saga on and on because I can.

Yup... thats the main reason as to why I am dying for iBurst to come out NOW so I can really really screw
Sentech over.

Hmm... anyways waisted enough of everyones bandwidth with this post.

F U C K Sentech





myWireless 128, 64, 48, 16 - depends on its mood.
 
&gt; At work we have a 512K
please could you pick a quiet time at work and do the speed test there. Post the results at
http://www.myadsl.co.za/forum/topic.asp?TOPIC_ID=5247


<hr noshade size="1">
Donn Edwards <font size="2"><div align="right">MyWireless: Diva-style reliability, dial-up performance (or worse)</div id="right"></font id="size2">
<font size="1">“If our government ever goes bad, as sometimes happens in a democracy... As we extrapolate our [surveillance] technologies into the future, if the incumbency has that political advantage over their opposition, then if a bad government ever comes to power, <b>it may be the last government we ever elect</b>.” See http://privacy.4mg.com </font id="size1">
 
Like Garp I've run the test on ADSL (512) for comparison

1 MB
Your download speed is: 49.66 KBps, or 397.28 Kbps
The test took 20.62 seconds to complete

2 MB
Your download speed is: 51.31 KBps, or 410.51 Kbps
The test took 40.769 seconds to complete
 
&gt;&gt;&gt;&gt;&gt;
-----Original Message-----
From: Donn Edwards
Sent: Wednesday, 13 October 2004 13:18
To: [email protected]
Subject: Complaint to the Advertising Standards Authority


Dear Dr Potgieter

I am one of the complainants in this matter. In your last 2 letters to the ASA you mentioned doing a "demonstration" of the MyWireless service. Where would you want to do this demonstration, and which packages will you be demonstrating? Would you have any objection to the complainants doing the demonstration?

I notice your continued use of the terms "broadband", even though the MyWireless 128k package is slower than a dial-up modem, and the 256k package is slower than the 128k package.

What download speeds should MyWireless users expect from
a) The Sentech Speed test http://www.sentech.co.za/speedtest/display_speed.php
b) Local web sites, such as http://www.702.co.za or http://www.mweb.co.za
c) International web sites, such as http://www.cnn.com or http://news.bbc.co.uk

for each of the 3 packages.

Your reply will determine whether I drop my complaint or proceed to obtain a definitive ruling from the ASA.

Best wishes
Donn Edwards

http://privacy.4mg.com/MyWireless.html

&lt;&lt;&lt;&lt;&lt;

Just for the record. And no, I haven't had a reply as yet. After all, she's been in meetings. ...

<hr noshade size="1">
Donn Edwards <font size="2"><div align="right">MyWireless: Diva-style reliability, dial-up performance (or worse)</div id="right"></font id="size2">
<font size="1">“If our government ever goes bad, as sometimes happens in a democracy... As we extrapolate our [surveillance] technologies into the future, if the incumbency has that political advantage over their opposition, then if a bad government ever comes to power, <b>it may be the last government we ever elect</b>.” See http://privacy.4mg.com </font id="size1">
 
WHAT MEETINGS?!?!?

Prolly planning on how to fsck up the product further

--
256k ... BAH..more like 25.6k
FSCK YOU Sentech!! [:(!]
 
Folks, now I am livid! Hopping mad. Furious.

I was just faxed a copy of Sentech's response to T da Silva's original complaint. No wonder they kept it from the media. It really sucks. It's 10 pages of ducking and diving! Unfortuntely it's in faxed form, so its going to take a while to type out.

But here's something to wet your appetite:
&gt;&gt;&gt;
To put the complainant's example of speed problems into perspective:

The example given by the complainant is based on zero contention. This implies that there is only one user on the specific allocated piece of bandwidth. Thiswould be similar as to offering a single individual the oportunity to buy one lane on the N1 highway between Pretoria and Johannesburg, for his sole use 24/7/365. In theory, this is possible, but would be extremely costly to the user thereof. In practice, one would not be able to do this. The same principle applies to bandwidth, thus, as the highway is shared between motorists, the bandwidth of a service will be shared as well.
&lt;&lt;&lt;&lt;
/begin rant

What a load of bollocks! What they are advertising is a highway with a speed limit of 128, and several lanes (remember it's broadband). So for most of the time I can travel to Pretoria at 128, but during rush hour it may get congested and I may have to slow down to 60.
What they are <b>providing</b> motorists is a single lane highway with "road under construction" signs all over the place, potholes and detours, so for most of the time I can only travel at 40. On the open bits I may be able to reach 100 at a push. Oh, and did I mention they want me to pay for the theoretical possibility of being able to go at 128, even if I can't ever reach that speed.

Oh, and did I mention that if I make the trip too often I get told I'm making excessive use of the road.

Well, Sentech, listen up: you are going to be told that your "highway" is not a highway any more. It's just a road. And you can't charge such high toll fees without providing a service.

/end rant

<hr noshade size="1">
Donn Edwards <font size="2"><div align="right">MyWireless: Diva-style reliability, dial-up performance (or worse)</div id="right"></font id="size2">
<font size="1">“If our government ever goes bad, as sometimes happens in a democracy... As we extrapolate our [surveillance] technologies into the future, if the incumbency has that political advantage over their opposition, then if a bad government ever comes to power, <b>it may be the last government we ever elect</b>.” See http://privacy.4mg.com </font id="size1">
 
The F*cking b*stards. What bull**** is that comparing a blerry highway to their bandwidth.
Somehow i am not surprised by that comment.
Will someone up there in the universe please knock some sense into these Sentech Idiots PLEASE!!! With a cherry on top.

Tower 90, 256K Package
 
Folks, I have posted a file with Sentech's response to the original ASA complaint, up to page 8 (which is missing from the fax).

Go to http://www.privacy.4mg.com/MyWireless.html and look for the ISPA logo. It's a few lines above that. The file is called asasa-mywireless.doc but it won't download from this page.

I'll post the rest once I have visited the ASA offices. Also, I have posted the speed test results so far. Please see the separate thread with details on further results requested.

<hr noshade size="1">
Donn Edwards <font size="2"><div align="right">MyWireless: Diva-style reliability, dial-up performance (or worse)</div id="right"></font id="size2">
<font size="1">“If our government ever goes bad, as sometimes happens in a democracy... As we extrapolate our [surveillance] technologies into the future, if the incumbency has that political advantage over their opposition, then if a bad government ever comes to power, <b>it may be the last government we ever elect</b>.” See http://privacy.4mg.com </font id="size1">
 
Dr Potieter gets a sex change. In reply to my email to her (see previous postings), I got the following:

&gt;&gt;&gt;&gt;&gt;
From: Smith, Winston [[email protected]]
To: Donn Edwards
Cc: Potgieter, Michelle [[email protected]]
Date: Fri,15/10/2004 14:40:08
Subject: RE: [despammed] Complaint to the Adertising Standards Authority

Hi Donn
Could you please give me a call or email your contact number so that I could discuss when and how we are ale to allow you to do the demonstrations on the MyWireless services as well as discuss your specific constraints regarding our service.

Best regards


Winston Smith
Product Manager: MyWireless
Sentech Ltd.
Tel: +27 11 691 7000
Fax: +27 11 507 5178
Mob: +27 82 324 2763
Email: [email protected]

&lt;&lt;&lt;&lt;

Actually I thought the questions were self-explanatory. I wonder what he means by "specific constraints" ? Mmm ...
 
excellent work. you are heating the water. remember to go with the plans for the demonstration. you choose the tower and the users and they bring their own modems. they must deal with real users.

Donn, you are doing a great job by maintaining the transparency. Keep em coming.
 
Well Donn... just went through your site and I was impressed. If you need any help with anything dont hesitate to ask. And I will gladly be available if you would like for a demonstration. You should try tower 60 in sunnighill... it suxs... As a matter of fact you can do it at my house if ya want... but whereever whenever I am there if you need.


myWireless 128, 64, 48, 16 - depends on its mood.
 
Donn,

they are ducking to put answers on paper.

I would have answered that I expect a written answer that can be held as evidence in a court of law.

Why are they so reluctant to place their "facts and promises" on paper?



<blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote"><i>Originally posted by donn</i>
<br />Dr Potieter gets a sex change. In reply to my email to her (see previous postings), I got the following:

&gt;&gt;&gt;&gt;&gt;
From: Smith, Winston [[email protected]]
To: Donn Edwards
Cc: Potgieter, Michelle [[email protected]]
Date: Fri,15/10/2004 14:40:08
Subject: RE: [despammed] Complaint to the Adertising Standards Authority

Hi Donn
Could you please give me a call or email your contact number so that I could discuss when and how we are ale to allow you to do the demonstrations on the MyWireless services as well as discuss your specific constraints regarding our service.

Best regards


Winston Smith
Product Manager: MyWireless
Sentech Ltd.
Tel: +27 11 691 7000
Fax: +27 11 507 5178
Mob: +27 82 324 2763
Email: [email protected]

&lt;&lt;&lt;&lt;

Actually I thought the questions were self-explanatory. I wonder what he means by "specific constraints" ? Mmm ...
<hr height="1" noshade id="quote"></blockquote id="quote"></font id="quote">

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