Sentech VS Telkom

Dtox

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I recently read one of John's posts with the following link:
http://www.pcworld.com/news/article/0%2Caid%2C114424%2C00.asp

and this one paragraph caught my eye:
<blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote">Neotec wants a system like NextNet's to deliver affordable broadband service without the need for laying wires, with a goal of charging the equivalent of $20 per month, Frauendorf says. DSL currently is available in parts of Brazil for about $30 per month, he adds. Brazil is expected to have 3.2 million broadband users by 2006, and winning just 10 percent of them would be worth it, he says.
<hr height="1" noshade id="quote"></blockquote id="quote"></font id="quote">

It just made me realise once again what an absolute rip off the prices are that we are being charged by Telkom and now also Sentech.
Wireless services is supposed to be cheaper than copper [:(!]

Lets look at it objectively: at the aprox R1400 sentech charges for their 512 option, i could buy 2 extra ADSL accounts from tekom and end up at the same price... this would give me 9 Gig (i would usually not hit a 9 gig mark in a month)
With this High price you are now also expected to sign a contract[:(!]
This coupled with the Bad international ping times their service provides.

Look i am not pro Telkom by any means, i just feel that Sentech had a golden oppertunity to totally corner this market, sure their product has its faults but if it was competatively priced and did not try and trap you in a contract most users would have accepted the bad with the good.

I really beleive Sentechs Marketing department screwed up on this and it will cost them dearly. I get the impression that this was seen as a risky project and they are trying to show ROI of 1 year.
They are using the 3 gig cap as their major selling point and beleive it to be a significant enough factor that they could even up their prices.
Partly i think that comments on this forum also gave them the idea that they could get away with it. They were bargaining that anti Telkom sentiment would be their major selling point. But now that push comes to shove.. i think they are perplexed as to why not more people are jumping for ther "exceptional" product.
Well i for one dont think their product is exceptional and it is definately not competatively priced.

I think their product is worth about R800 a month for the 512 option without the 24 month contract. If that had been their entry product into this market they would definately have grabbed market share
And as soon as they have recovered their ROI they could lower prices even further to international standards (damit even if our badwidth cost 4 times the normal price, that would in the example of Brazil only be $80 = R560 a month)

It is a real pity that Sentech could not deliver on all the expectations that was built up, I for one will just bite the Telkom bullet for another year or so(no use of swapping one bad service for the next) and hopefully we will have some more options by then [V]
 
The contract is because of the modem, thats it, I reckon if the modem could have been bought upfront, no contract and credit checks of the nature would have been done.

HOWEVER, you do have to realise Telkom does credit checks on you in anycase... so I made my own point invalid (hate doing that)

The thing what I tried to explain in earlier posts is that people (business people with cash to actually bring new technology to south africa) looks at the market and go "I wonder how I could make a profit out of this" If they even SUSPECT of not making ANY profit, they won't even bother trying, hence why our pricing is so high, and probably another good reason why you have to sign a contract, they want to be sure they will be getting that money, or else they'll run at a loss, whereas telkom couldn't give a rats ass if you cancelled your subscribtion tomorrow.... new company = weak ... remember that

Plus, remember, they purchase bandwidth from IS, fine, they have their satelites, whoopdie doo daa...still shell out dosh for the sat3

Staying with Telkom, fine, the safe choice, but you're limited to the copper line you have installed... you can't just up and move to richardsbay or durban or wherever and expect telkom to already have your line installed there... that is one benefit I see Sentech having over Telkom seeing as I travel alot between JHB and CPT.

Face it, south africa is over priced, period, you want decent broadband? Emigrate, because I'm certainly not going to foresee decent broadband access in this country (competitive pricing of the overseas market) in my lifetime (and i have a good 70 years left)

At the end of the day, its up to you, YOU have your own needs, and you have to choose which way you're going, no one is forcing you (hehehehehe) and if you feel you get decent enough service and/or pings from your adsl line to play internationally, fine, I'm happy for you, but for some people an AMD machine is better than an Intel if you know what I mean (flashback to Who's line is it anyway)

My 2 cents

*edit*

If a supplier supplies you and your competitor with apples, and charges you both 50 cents an apple, you and your competitor's pricing would be more or less the same, nevermind how you go about selling your apples...

... okay, and for the totally dumbass people... apples = bandwidth
 
<blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote"><i>Originally posted by noone</i>Staying with Telkom, fine, the safe choice, but you're limited to the copper line you have installed... you can't just up and move to richardsbay or durban or wherever and expect telkom to already have your line installed there... that is one benefit I see Sentech having over Telkom seeing as I travel alot between JHB and CPT.
<hr height="1" noshade id="quote"></blockquote id="quote"></font id="quote">

I agree with you, this is a definite benefit, unfortunately i cannot see this as a reality for at least the next few years, they simply do not have the coverage yet to truly make it a roaming connection. Once they do, i will relook at their product.

<blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote"><i>Originally posted by noone</i>
The contract is because of the modem, thats it, I reckon if the modem could have been bought upfront, no contract and credit checks of the nature would have been done.<hr height="1" noshade id="quote"></blockquote id="quote"></font id="quote">

R1400 over 24 months = R33 600. the modem costs what? maybe R5000? but I suspect less. you get my point
 
I would definitely give Sentech a try if it wasn't for the contract. Thats a total no-no for me. If the contract is indeed because of the modem, then they should give us the option to purchase the modem up front or to go with the contract and pay it off. But a 24 month contract is just plain ridiculous.


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United we stand!
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Yeah I agree, I think the 24month contract is chasing many people away. I am almost certain many more people would be willing to take a chance straight away on Sentech wheater it be good or bad, if they only had to live with their decision for a few months and not a whole 2 years. A prudent move would have definately been to keep the subscription fees and the cost of the modem separate so users could choose a play which would best suit them.

noone, as for Sentech trying to make sure they get a ROI by making customers sign a contract, to me that is a negative paradyme (spell) rather make sure you keep your customers by keeping them happy and WANTING to stay with your service not becuase you have forced them to. That is one thing that I think maybe some South Africans bussiness lack they want to make risk free money without thought of the risks they place on any potential customers. Like the AUP for example, fine they want to cover their arse from any abuse of the network but they make no effort to minimise the risks of this policy for the users.

Anyway, I don't mean to step on anyones toes but thats is just how I see things, feel free to disagree.
 
I believe the uptake of ADSL has most likely been very good. It's priced 4x higher than in the majority of countries that has ADSL but people still go for it. This is the cheapest 24 hour connection to the Internet and creates a situation where you either take it or leave it.

The management at Sentech knows this and if ADSL sells, Sentech's product will sell for more or less the same kind of deal or service. Why sell an apple for 50c if you know you can get R10.00 for it. It's just simple economics. With bandwidth pricing as it is and technical obstacles/infrastructure, etc.. it's also probably a risky business and it makes sense to take big risks if the rewards are going to be big.

The main problem here is that Telkom and Sentech won't go into a price war because they know that it would mean less profits to both of them. This kind of situation will keep bandwidth expensive and will ensure that South Africa stays underdeveloped when it comes to broadband.

A free market could mean massive infusions of development when it comes to broadband. Why would a company keep on selling an apple for R10 if it knows that it's not too difficult for any one else to sell it at R1... and if it's possible for others to sell apples, there will without any doubt be companies in the apple business and the price will without doubt drop drammatically.

At present their are laws against any other companies delivering communications services which effectively creates a haven for Telkom and Sentech where they set the rules, rake in the cash and keep investors (probably mostly foreign) happy. That's their job and they will keep on doing it because they're in the business of making money/profits. The problem lies with the government and the only thing that can change this situation is the government.
 
if South Africa is to be become a competetive market we need to allow other companies to allow to operate/provide services even if it is on regional sections rather than national.

Companies like those wireless guys(not sentech) can only help and make it worth while for themselfs.

just my say....time to sleep

..- dot dot dash ;)
 
<blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote">if South Africa is to be become a competetive market we need to allow other companies to allow to operate/provide services even if it is on regional sections rather than national.<hr height="1" noshade id="quote"></blockquote id="quote"></font id="quote">
That is precisely the crux of the matter; as long as the ZA government continues to impose highly artifical market conditions through regulation, these problems will continue. Sentech is as much of a monopoly as Telkom; the difference being that their services are not quite as essential as Telkom's.

mithrandi
 
ok well if a company is coming from overseas bringing pounds dollars thats alot of money why not run at a loss for awhile the more ppl who sign up the better i mean surly u want more ppl paying less than less ppl paying more?
it doesnt make sense to come in with a high price telkom is good just wish they would b slightly better and give bandwidth to gamers during the day this sentech thing sounds like an iron ball around ppl's necks for 24 months. so u think because south africa is over prices with telkom the only telephone company here u can come here or start here with high prices ok thats weird.
 
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