Sentech: Will it fly or will it be a damp squib?

[kaspaas]

Hi Guys,

I see there is a lot of exitement around the Sentech possible-1-December-launching wireless broadband.

I will only get exited once it has been flying for 6 months and proven that:

Client service is better than Telkom
Costing is realistic
Bandwidth is what is promised
a proper SLA is in place and is being hounoured
Sentech imposes a "self penalty" like if out of order for more than 1 working day, next month free.

However, I doubt if Sentech would deviate this far pulling Lion Telkom's tail. Afterall, this is South Africa where consumers are reduced to begging for service and hence accepting anything being better than nothing.

 

[Cerberus]

I agree with you Kaspaas I hope that everything will be explained on the site, as for being excited well lets say this I currently have 3 isdn lines for 3 computers and you can imagine it costs quite a bundle so lets say this looks to me like the best way out of a expensive section I almost wanted to get satilite but it's just to expensive and pings are to high I hope they will place it around R1000 or so as well as a garantee on the bandwidth with the ratios clearly marked 50:1 or 20:1 or whatever they will have. As for the self penalty thing.. well thats up to them. I just hope they work quickly on any problems we encounter (ping time issues and bandwidth problems as well as connection loss etc. I'm an optomist but lets say any compotition to telkom is good.

 

[Karnaugh]

actualy the law says that the customer has the right to demand credit for any downtime exceding 24hours. Telkom have to abide to that, just most people dont know about it.

<hr noshade size="1">iActive internet services
http://www.iactive.co.za

 

[rpm]

Hi Karnaugh

Thanks for this information. Do you have any idea where one could find the legal documentation regarding this legislation?

Regards,

RPM
[email protected]