shady business practice?

[Soutie_za]

So a bit of a back story, My wife and myself moved to the UK around a year and a half ago and both have our mothers back in south africa and so for the last two years have ordered flowers for our respecvive moms to be delivered to them back in SA.

So looking through the site on wednesday night, me using my laptop and she using her phone, we noticed that the prices we were seeing didnt quite tally up with each other. Looking at the exact same bunch of flowers it was around 25 to 30% more expensive on my laptop. Realising that I had used my laptop to buy last year and knowing a little about cookies etc, I decided to try a different browser.

Here is a photo of the laptop screen, firefox on the left and edge on the right with the EXACT same netflorist page open.



incase you missed it, here is the exact same bunch of flowers, on the exact same laptop just using two different browsers.




The only explination I can come up with is that I had bought from them last year and that specific browser remembered that, then inflates the prices as they knew I was a potential customer.

Personally I think this is very shady business practice, I mean R500 is not an insigificant amount of money. Just double check if you have bought from them before that your prices arent being inflated due to you being an existing customer.

 

[Ancalagon]

That is quite hectic! Thanks for logging it!

I suggest you complain to Netflorist on social media about this. The Internet does not take kindly to discriminatory pricing strategies like this.

Maybe MyBB should even do an article on it? it is seriously dishonest. Not even Takealot does that.

 

[mercurial]

Wow. That is atrocious. I've heard of airline websites that track users and will display higher prices if you've visited the site in the past or if you keep checking etc.

 

[backstreetboy]

Support local businesses.

 

[Ancalagon]

Remind me to use Incognito mode more often.

 

[OCP]

Not even Takealot does that.

They do learn quickly though ;-)

 

[Jet-Fighter7700]

Remind me to use Incognito mode more often.

true that, and no mention of these kind of things anywhere,

as netflorist is owned by takealot, maybe they do the same?

 

[The_Ogre]

The only thing that this thread highlighted for me is HOLY SCHIT, flowers are expensive!!! :wtf:

 

[Mike Hoxbig]

Maybe MyBB should even do an article on it? it is seriously dishonest. Not even Takealot does that.

I RBP'ed the OP, not to report a bad post, but to draw attention to it and asked if MyBB could investigate...

 

[namzsteve]

New Incognito Window
New Private Window

 

[ShaunSA]

Talk about a rip off :wtf:

 

[biometrics]

This is what I get for Shades of Red:

 

[ArtyLoop]

Ahhh... Netflorist... the usual bunch of schiesters...
Family member worked for them... by all means, don't support them.

 

[Sepeng]

Yeesh, just ordered flowers from Woolies, now you've got me paranoid for all online purchases.
Thanks for this OP.

 

[MrGray]

Airlines, hotels etc allegedly do this as well - I always use incognito mode when booking air fares, hotels, etc. And ever noticed on Booking.com there is always only a couple of rooms available for a chosen period, hurry up and book now (High Demand!!) etc etc but months later it still says the same thing?

 

[Soutie_za]

Yeesh, just ordered flowers from Woolies, now you've got me paranoid for all online purchases.
Thanks for this OP.

Woolies!!! Thanks Sepeng.

I was resigned to the fact I wouldnt be able to send flowers this mothers day as I absolutley refuse to do buisness with a company which has such a dispicable set of morals. their prices are terrible to start with but I was alright with paying a premuim due to the fact i am 11000km away, but adding a further 25% on for the privelage of having shopped with them before.

Just had a look at woolies prices and they are much much better.

 

[gregmcc]

These online flower shops are a complete ripoff. I also used to buy flowers online as parents still live in SA.

Only did that for the first year. Money better spent elsewhere.

 

[Hectic]

Airlines, hotels etc allegedly do this as well - I always use incognito mode when booking air fares, hotels, etc. And ever noticed on Booking.com there is always only a couple of rooms available for a chosen period, hurry up and book now (High Demand!!) etc etc but months later it still says the same thing?

This^^^.

Your browsing history and spending habits determines the quoted price.
There is a term for this, but I can't recall what it is now.

 

[bokdrol]

Never again. They never delivered my mom's flowers and stopped responding to my complaint.

 

[crackersa]

These online flower shops are a complete ripoff. I also used to buy flowers online as parents still live in SA.

Only did that for the first year. Money better spent elsewhere.

What do you do now? Just asking as I have people still in SA