No unless SA moves into the 10Gbit space but I don't think that is on the cards anytime soon.
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- Thread starter ngoni615
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No unless SA moves into the 10Gbit space but I don't think that is on the cards anytime soon.
But i believe it has some form of guarantee unlike ADSL. Fibre kinda has a guarantee on the speeds that you get. I might be mistakenFibre like ADSL is Best effort.
I am looking for an alternative ISP to WebAfrica
@PBCool as mentioned he called me not the otherway around yesterday evening. It was tough luck and Cool Ideas want to terminate immediately. Additionally CPE was swapped out and 2 brand new routers tested ( I bought a brand new Tp link C80 and you guys sent one), yet the problem persits. So is...mybroadband.co.za
TheRoDent
Cool Ideas Rep
If it's an urban fibre deployment such as Vumatel or Octotel, etc the maximum line rates are 1Gbps. To get more than that would indeed require a business service, potentially with dedicated trenching to your property using someone such as LinkAfrica, or Dark Fibre Africa.
Obviously that is a much more expensive service.
TheRoDent
Cool Ideas Rep
The SLA we receive from our providers is "best effort". No FNO makes SLA guarantees on a residential service.
Generally speaking, fibre is less contended than ADSL, or 3G/4G/5G, and certainly a lot more predictable when it comes to peak performance.
My_King
Honorary Master
Of course you are correct. ADSL is really Best effort as the exchange can be overloaded(But that is due from bad planning), also how far away you are from said exchange.
I just hope car manufactures dont start with this "Best effort kak".
Client : I was doing 120KM/h on the highway and the back door fell off
Dealer : Sorry sir our cars are manufactured best effort
Yep that would cost thousands and thousands of dollars. Well above what i can afford hahaha. But thanks for the detailed responce. It is so informative. On another topic. do you happen to know if it is possible for another person to take over a fibre line? instead of cancelling i can just let someone take over? I might relocate within the coming months and switch isps in the process. However since moving your fibre line is out of the question, is it possible to let someone take over the fibre line and you get a new line at the new location without having to deal with cancellations?
TheRoDent
Cool Ideas Rep
A simple way to test router NAT/cpu limitations is to connect a PC directly to the FNO network with a Gigabit ethernet adapter.
Most routers are well specced enough though that this is typically not an issue, unless you are running hundreds of TCP connections at a time.
So business fibre comes with a lot of guarantees like 24/7 support and speeds right?
lmao hahahahahahahahah.
My_King
Honorary Master
Not that much. They might guarantee you the 1GB/s speeds in South Africa (You will still see the same speeds) but as soon as it leaves the country(Your connection) your speeds cant be guaranteed.
TheRoDent
Cool Ideas Rep
This process is again tied up to the procedures of the respective FNO. In most cases, the previous tenant/owner gives notice of cancellation, and at the end of the cancellation period the line is marked as "freed by the ISP".
This allows the new owner/tenant to access and signup for the line through the ISP of their choice.
The ISP is always responsible for paying the line fee, so it doesn't make sense that someone else just "takes" it over, unless you basically hand them the account and tell them to update their details, but even then it's a risky move, as you would have originally been RICA'd on the account using your details.
It's better to just cancel the service, and let the new owner deal with the ISP of their choice.
TheRoDent
Cool Ideas Rep
Actually, the correct analogy (in the case of 1Gbps services would be...)
Client: My vehicle's speedometer is marked up until 1000KM/h, but I only ever get 960KM/h, on a dodgy road with strong headwinds.
Dealer: Sorry sir, but *what*?
Okay i think that would be the option i would take. I guess it simplifies things as well.
My_King
Honorary Master
Oh and to proof you have the speed stated, they will tell you to rather use iPerf where you can multithread the speeds to attain almost 1GB/s.
You as a business user will need to setup a few things to achieve this
My_King
Honorary Master
Nope. Speedometer was not marked up due to best effort but deliberately marked to 1000KM/h as some marketing scheme.
So what exactly do businesses pay those exorbitant prices for? If we basically get the same experience? Support on consumer fibre from vox and cool ideas is not bad at all....Wouldn't it make financial sense to just do fibre to the home instead of wasting a lot of money on fibre to the business?
TheRoDent
Cool Ideas Rep
It does indeed come with guarantees such as 24/7 support, and penalty driven "mean time to repair" guarantees etc.
You would still be hard pressed to get >1Gbps from a single regular PC, but if you had 100 PC's behind a 10Gbps line and your provider is worth their salt, you would be able to push it to 10Gbps fairly easily.
There is a complicated calculation about the time it takes for a packet to make it internationally and back, which due to the way TCP works (a hefty topic) does cause a natural rate per individual TCP connection. https://www.switch.ch/network/tools/tcp_throughput/
But if you add more PC's or TCP connections you should be able to saturate the line without problem. Just not with a single TCP connection, which is why tools such as speedtest.net uses multiple threads when doing a test.
My_King
Honorary Master
The SLA for being online aka support. If the line breaks, things better get back online ASAP.
What a company usually does is install a second line normally routed via different path. following a different Fibre path. Hence someone breaks the line, no worries your failover is still running.
TheRoDent
Cool Ideas Rep
For one, you wouldn't be able to get a 10Gbps service from a regular home FNO provider. We do offer 10Gbps services to business clients, but that's obviously a specialised service.
Then there's also the turn-around time on repair, and prioritized support, and SLA penalties if a line is down for longer than (x) hours.
Typically enterprise customers also get static IP's or multiple static IP's, or even have the ability to announce their own network ranges through a BGP session.
Sure, you could just go for a regular old 1Gbps FTTH service and if it serves your need then great. We have lots of small businesses doing exactly that.