Sim swap on cell c

Boiity

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May 3, 2021
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Please help I need to do sim swap on cell ..I lost my simcard nd I ddnt wanna show on the phone. I bought new cell C simcard so what do I do?
 
Hi Boiity

Thank you for reaching out to us.

Do you have a non RICA registered SIM card? If so, please PM the RICA serial number, an alternative contact to reach you on and the number to be swapped.

^PN
 
Hi Boiity

Thank you for reaching out to us.

Do you have a non RICA registered SIM card? If so, please PM the RICA serial number, an alternative contact to reach you on and the number to be swapped.

^PN
Rica serial no: 021451988951. Alternative number: 0603659744
 
The SIM card is registered. You need to purchase a non-registered SIM card and do not RICA it.

^SM
 
How does one do that? Checkers insists that all sim cards must be RICA'd and they can't sell them without doing it.
 
Try Truworths.

Had the same issue today (all the Cell C stores in Bloem have closed it seems) and Truworths were the only place willing to sell me an un-RICA’d SIM.
 
How does one do that? Checkers insists that all sim cards must be RICA'd and they can't sell them without doing it.
That is a Major problem i had the same experience a few years ago. The cellular companies must fix this as the card does not belong to them it belongs to the supplier...
 
Try Truworths.

Had the same issue today (all the Cell C stores in Bloem have closed it seems) and Truworths were the only place willing to sell me an un-RICA’d SIM.

Ackermans actually, my bad.
 
Good day Teddy,

Thank you for reaching out to us.

We would be glad to assist you with the SIM swap. Kindly send us the number in question, the new RICA serial number, and an alternative contact number via private message. For your security, please delete your cellphone number from the public platform.

Regards,
Cell C | NT
 
Hi keahnkelly,

Thank you for getting in touch.

Please refer to your direct message (DM) for further assistance regarding your SIM swap request.

Cell C | TM
 
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