SIM swap - RICA?

[Dolby]

Last night I run of out 8ta and figure since I've spent R5,000 on Vodacom GPRS over the past few months, I may as well get 1 or 2MB.

Turns out my SIM doesn't work anymore (or the signal was zero at that point)

Now I need to spend more cash to get a SIM swap :/ Please tell me they don't need to RICA me again? I've just moved andproof of residence is difficult to obtain

 

[VodacomData]

Last night I run of out 8ta and figure since I've spent R5,000 on Vodacom GPRS over the past few months, I may as well get 1 or 2MB.

Turns out my SIM doesn't work anymore (or the signal was zero at that point)

Now I need to spend more cash to get a SIM swap :/ Please tell me they don't need to RICA me again? I've just moved andproof of residence is difficult to obtain

If you do a SIM swap you would not need to RICA again due to the fact that the RICA is to the cell number.

 

[Dolby]

Thanks VD!

 

[Wyzak]

I'm afraid what VD said might not be entirely true. (At least it might not be executed as such)

When my phone was stolen and I performed a sim-swap I had to drive all the way home to go and get the RICA documents and I was RICAd again. I was quite pissed off at the time, considering my phone was just stolen and I had RICAd a few weeks earlier. I am with Vodacom.

 

[Dolby]

I'll phone them quick and report back ...

EDIT : Vodashop Fourways confirmed only the ID and R63.00 - which is good because it's the residential address I have an issue with

 

[Wyzak]

Lucky you, looks like its one of those cases were it all depends on which customer consultant you catch on the day.