SLOW 20 meg VDSL

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Maxman

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Just had telkom install a 20 mbps line at my house.
Various speed tests around the net log me at 18 mbps down and 2 mbps up.

BUT

Browseing the net is slower than it was with my 2 mbps ,line......

What could it be.

I am capped 50 GB and have only used about 20%
 
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Amy>tracert google.com

Tracing route to google.com [74.125.233.33]
over a maximum of 30 hops:

1 1 ms 1 ms <1 ms home.gateway.pace.net [10.0.0.2]
2 9 ms 8 ms 8 ms ti-224-220-01.telkomadsl.co.za [105.224.220.1]
3 15 ms 13 ms 10 ms ti-226-0-22.telkomadsl.co.za [105.226.0.22]
4 12 ms 10 ms 12 ms ti-226-0-57.telkomadsl.co.za [105.226.0.57]
5 11 ms 10 ms 10 ms 165.165.214.213
6 30 ms 31 ms 31 ms rrba-ip-lir-1-gig-5-0-0.telkom-ipnet.co.za [196.
43.52.38]
7 31 ms 31 ms 31 ms 72.14.212.1
8 33 ms 31 ms 32 ms 64.233.174.21
9 31 ms 32 ms 33 ms jnb01s01-in-f1.1e100.net [74.125.233.33]

Trace complete.



Not sure what this means or how to decode it !
 
Looks good.

Are you using the default Telkom DNS servers?

Maxman said:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Amy>tracert google.com

Tracing route to google.com [74.125.233.33]
over a maximum of 30 hops:

1 1 ms 1 ms <1 ms home.gateway.pace.net [10.0.0.2]
2 9 ms 8 ms 8 ms ti-224-220-01.telkomadsl.co.za [105.224.220.1]
3 15 ms 13 ms 10 ms ti-226-0-22.telkomadsl.co.za [105.226.0.22]
4 12 ms 10 ms 12 ms ti-226-0-57.telkomadsl.co.za [105.226.0.57]
5 11 ms 10 ms 10 ms 165.165.214.213
6 30 ms 31 ms 31 ms rrba-ip-lir-1-gig-5-0-0.telkom-ipnet.co.za [196.
43.52.38]
7 31 ms 31 ms 31 ms 72.14.212.1
8 33 ms 31 ms 32 ms 64.233.174.21
9 31 ms 32 ms 33 ms jnb01s01-in-f1.1e100.net [74.125.233.33]

Trace complete.



Not sure what this means or how to decode it !
Click to expand...
 
Hi, Thanks for your help....
I Have this pacer router that Telkom "gave" me, not sure if I can change the DNS on it.

Should I change it on the my pc to 4.4.4.4 ?
 
Maxman said:
Hi, Thanks for your help....
I Have this pacer router that Telkom "gave" me, not sure if I can change the DNS on it.

Should I change it on the my pc to 4.4.4.4 ?
Click to expand...

You could try changing it to Google DNS (8.8.8.8 and 8.8.4.4) but this is generally going to make DNS resolution slower as there is no local presence. No harm in testing though to see if your current DNS servers are really fooked.
 
Try 8.8.8.8 and 8.8.4.4

Is is just your browsing speed that is slow?
 
On further examination it seems that only facebook and instagram are slow. The rest is pretty good.

trace route to facebook.com


Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Amy>tracert www.facebook.com

Tracing route to star.c10r.facebook.com [31.13.90.2]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms home.gateway.pace.net [10.0.0.2]
2 8 ms 9 ms 8 ms ti-224-220-01.telkomadsl.co.za [105.224.220.1]
3 11 ms 10 ms 11 ms ti-226-0-22.telkomadsl.co.za [105.226.0.22]
4 11 ms 10 ms 10 ms ti-226-0-57.telkomadsl.co.za [105.226.0.57]
5 10 ms 10 ms 10 ms 165.165.214.213
6 164 ms 164 ms 164 ms lon-ip-hsll-1-gig-0-1-0.telkom-ipnet.co.za [196.
43.9.46]
7 192 ms 195 ms 195 ms ldn-b5-link.telia.net [62.115.35.89]
8 175 ms 174 ms 174 ms facebook-ic-307985-ldn-b5.c.telia.net [213.248.7
3.182]
9 * * * Request timed out.
10 165 ms 166 ms 164 ms msw01.01.lhr3.tfbnw.net [173.252.66.183]
11 174 ms 174 ms 174 ms edge-star-shv-01-lhr3.facebook.com [31.13.90.2]


Trace complete.

C:\Users\Amy>

C:\Users\Amy>
 
Last edited:
Just out of curiosity as i've just moved to a 20Mbps VDSL line, does one ever download P2P at around 2Mbps? I'm getting around 1.5Mbps so just thought i'd ask.
 
ChadKay said:
Just out of curiosity as i've just moved to a 20Mbps VDSL line, does one ever download P2P at around 2Mbps? I'm getting around 1.5Mbps so just thought i'd ask.
Click to expand...

Depends on your ISP and package
 
ChadKay said:
Just out of curiosity as i've just moved to a 20Mbps VDSL line, does one ever download P2P at around 2Mbps? I'm getting around 1.5Mbps so just thought i'd ask.
Click to expand...

If you are referring to torrent p2p then it will always be dependant on the seed quality. Well seeded torrents should get full speed on an unshaped account (around 18-19Mbps if your line quality is good).

Shaping will obviously also come into play depending on your ISP and data package.
 
I'm on a AH capped account which is performing at the same speeds as dial up, so either going to move to Axxess or Vox at the end of the month as I have accounts with them and on my vox I download P2P at around 2.5Mbps... Any other ISP's to look at?
 
ChadKay said:
I'm on a AH capped account which is performing at the same speeds as dial up, so either going to move to Axxess or Vox at the end of the month as I have accounts with them and on my vox I download P2P at around 2.5Mbps... Any other ISP's to look at?
Click to expand...

Axxess and AH will more than likely give you the same performance - they both use the MTN network.

WebAfrica works well for me (capped).
 
PsyCLown said:
Axxess and AH will more than likely give you the same performance - they both use the MTN network.

WebAfrica works well for me (capped).
Click to expand...

True, but I have an account for AH, WA, Axxess, Mweb and Vox and the only terrible ones at the moment are AH and mweb. I only have the Mweb one as I moved from there 16 months ago and had to downgrade to a 1GB capped account to keep my e-mail alive.

I'm really enjoying Vox, I got 40Gb free when I purchased my Zyxel VDSL modem recently, I just find their capped accounts a bit over priced (Fat Pipe). Next month I will most likely give either Axxess or WebAfrica a try.

Lastly, with WebAfrica, do you schedule your downloads for midnight-6am? As that is the only thing I can see myself worrying about going forward.
 
ChadKay said:
True, but I have an account for AH, WA, Axxess, Mweb and Vox and the only terrible ones at the moment are AH and mweb. I only have the Mweb one as I moved from there 16 months ago and had to downgrade to a 1GB capped account to keep my e-mail alive.

I'm really enjoying Vox, I got 40Gb free when I purchased my Zyxel VDSL modem recently, I just find their capped accounts a bit over priced (Fat Pipe). Next month I will most likely give either Axxess or WebAfrica a try.

Lastly, with WebAfrica, do you schedule your downloads for midnight-6am? As that is the only thing I can see myself worrying about going forward.
Click to expand...

You can schedule them if you'd like - don't have to. Completely upto you.
 
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