Slow Rain Speeds

A

Advaan

Member
Joined
Jun 18, 2020
Messages
15
Reaction score
3
Hi, I've recently relocated and my rain network at my new place is terrible. The map showed that there was coverage in my area but the speeds have been so bad it is hard to even browse the web. My connectivity ranges from 3-4 out of 5 bars usually but my speed is 1.27 Mbps today as a highest but it is for the majority below 1Mbps. Before committing to the cost I wanted to know if anyone could advise if getting a Poynting Dual polarized medium gain LTR antenna will help increase my speeds?
 
Yes it will, undoubtedly.

Also, you should look into enabling carrier aggregation (CA) on your router setup.

There are many threads discussing this, as well as detailing how to use a band tool, so check these threads out, for starters:

https://mybroadband.co.za/forum/thr...y-impacted-by-lockdown.1080437/#post-25317645

https://mybroadband.co.za/forum/thr...-connect-to-rain-band-38.991442/post-25196407

https://mybroadband.co.za/forum/threads/slow-rain-lte-speed.1030835/page-3#post-25195575

Please do a MyBroadband speed test on Rain

This was done at about 3:30am, the cell ID remains the same so I assume its the same tower, speeds are going up to 1.2MB/s but it fluctuates a lot going as low as 400KB/s. just by looking at this, i can see that the bandwidth is 10mhz...the 2600tdd band aka band 38 is actually 20mhz...have you...
mybroadband.co.za mybroadband.co.za
 
"D" said:
The new Optimizer tool on the Rain website may also be of value to you - more details here.
Click to expand...
HI, thanks for all the thread links they were very informative. I tried to access the rain optimizer but my dashboard doesn't have that option, it only has devices, account info and rain stores as the 3 options on my dashboard
 
Advaan said:
HI, thanks for all the thread links they were very informative. I tried to access the rain optimizer but my dashboard doesn't have that option, it only has devices, account info and rain stores as the 3 options on my dashboard
Click to expand...
Scroll down, where your device itself is listed, click on "view". In there, you will see "optimise"
 
jbroo said:
Scroll down, where your device itself is listed, click on "view". In there, you will see "optimise"
Click to expand...
Hi, can you advise on what action to take and how to interpret this? If there is so many towers near me does that mean it is a fault at rain and wouldn't be worth investing in the antenna?
 

Attachments

  • IMG_20200619_100259.jpg
    IMG_20200619_100259.jpg
    197.8 KB · Views: 36
"D" said:
So many options - looks like you hit a tower jackpot!
Perhaps you have a shitty phone? :sneaky:
Click to expand...
I am using the Huawei P30 lite. I don't think it is the phone because the speed is only bad when I'm at home, yesterday I went out to buy some stuff and the connection was really fast I was able to download all my work for the week and stuff so idk. I do plan on getting a new router soon hopefully that can help fix the problem
 
Advaan said:
I am using the Huawei P30 lite. I don't think it is the phone because the speed is only bad when I'm at home, yesterday I went out to buy some stuff and the connection was really fast I was able to download all my work for the week and stuff so idk. I do plan on getting a new router soon hopefully that can help fix the problem
Click to expand...
A good router may help. Position it around the house until it connects to another tower and check speed. You seem to be connecting to a further tower, there are closer ones but those might be obscured by landscape, buildings, etc. You cant force it to use a specific tower, but if you got a router + external antenna, you may be able to aim it at a chosen tower, which would effectively lock it to that one, if the signal is much better than the others.

Just move around and refresh the tool until you see a connection to another tower, then speed test. Trial and error until you find a good one.
 
Hi, I just bought the Huawei B315 router it has external antennas but I'm getting a slow download speed of between 0.7-1.4 Mbps but a fast upload speed of above 7, any way to solve this problem or to increase my speed?
 
Advaan said:
Hi, I just bought the Huawei B315 router it has external antennas but I'm getting a slow download speed of between 0.7-1.4 Mbps but a fast upload speed of above 7, any way to solve this problem or to increase my speed?
Click to expand...
Hi Advaan,

Thanks for reaching out.

With the device change, it has increased your range that you are able to reach. According to our systems there is a tower that is much closer to you, in an westerly direction. Let's try and reboot and reposition the device first, failing which, we can look into alternatives for you.

Regards,
rain_mobile
 
I have done the following but there has been no change in the speed it is till averaging around 0.3 Mbps
 
Hi Advaan,

Thanks for the feedback.

I will get one of our team in touch with you to go through a few troubleshooting steps and then to see if a band change would be possible on your router and if the closest tower can facilitate this.

Regards,
rain_mobile
 
Hi that will be much appreciated, it is now saying that there is no internet access
 
If anyone is still looking to make their Rain 4G LTE download speeds better check out this video:
 
You must log in or register to reply here.
Back
Top
Sign up to the MyBroadband newsletter
X