SmartVillage - how bad can it get?

D

darklordpook

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Dec 11, 2007
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Hey All,

Has anybody had the pleasure of dealing with SmartVillage yet ?


These are SO pathetic. They took over the provisioning of broadband at my gated estate. This means that essentially they now have the monopoly as Telkom refuses to plant copper in ground.

Try getting hold of these schmucks and the standard reply is "please give me your number and i'll get back to you", which is south african for "get screwed". Dorothy, Kyle - you are both liers and useless at your jobs.

Have not had internet for the last few days and the situation is unlikely to improve. Please be weary before signing up with this useless company.
 
Ya they suck, there was an apartment complex I was going to move into until I found out SmartVillage were involved. SA is 10-15 years before real gated services like these actually make sense.

VodaCom's gated community services are even worse. But ya, you might have to harass SmartVillage and see how it goes, they didn't respond to a lot of my emails and questions about the internet so I said f it.

If they don't respond, go to HelloPeter asap.
 
Update - what a useless bunch of *****

So after chasing after these guys for several days i have ended up with the following :

1. These clowns' billing run is on the 15th of the month, which means that you can only be connected from the first of the month if you have applied before the 15th of the previous month.

2. They employ uninformed students to run their shops and call centres who have been advised to promise the earth, get the signature and then disappear.

3. They seem to be using the same GTS hardware and backhaul - at least for the moment.


Needless to say, i'm off to get my cell c whoosh. Hope reception is decent where i am.
 
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