SMTP losing e-mail?

[dorris]

not an option to use the servers unless you are logged onto MWEB, some ISP's allow authentication by logging onto pop before SMTP, but I don't think MWEB is one of them.

 

[arf9999]

After receiving my test mail (sent at about 20h00 last night) at 08h50 this morning, I called the call centre to log another ticket. Evidently they have had some problems with someone piggy backing another smtp server onto the sentech server....hmmmmm...did anybody say "network management"?

I called mweb to see if I could find a way of using their smtp server...short answer: No.

The sentech call centre did however suggest another server on the sentech network.. smtp.vstar.co.za

I haven't tried this (I'm at work at the moment), but it may be a solution.

-A

 

[Brolloks]

arf9999
just sent a test message of 2.3 MB via smtp.vstar.co.za ...
will let you know when it reappears

 

[Brolloks]

Ok it's delivered to my webmail account. Total time around 20minutes from when I clicked "send" till it arrived in the webmal account.

Yup it works

 

[arf9999]

Hallelujah!

Thanks Brollocks.

 

[soup]

Fabulous, both the smtp.vstar.co.za and the smtp.sentechsa.co.za are working as they should. Took less than a minute to mail myself...

Thanks arf9999

 

[loosecannon]

hehe you one lonely SOB that you have to mail yourself ... thx

nice to see it is working again any guess on how it is the users fault this time ??

 

[Brolloks]

Hey email is one of the good communication devices if you sit on your own in a loft working for yourself.

 

[Turtle]

The problem *seems* to be fixed, for now. This is the explanation from support:

"Customers will experience a delay in the delivery of their
mail when sending via our smarthosts this includes
smtp.vstar.co.za (Vsat) customers, smtp.sentechsa.com (BBW
customers) and smtp.infosat.net (InfoSat Customers).

The cause for this is open mail relays on the BBW customers
machines due to software that is running on their machines
that are not configured properly enabling spammers to spam
via these hosts. They in turn use smtp.sentechsa.com to
relay the mail causing huge amounts of mail to be injected
in our outgoing mail queue."

Sounds a little suspect, wouldn't open smtp servers on customer machines usually just bypass smtp.sentechsa.com? Why relay through smtp.sentechsa.com if you run your own mail server? Perhaps their own smtp server(s) was/were open or hacked by spammers and they don't want to admit it, or perhaps customer machines were trojaned and used by spammers who for some reason relayed through smtp.sentechsa.com?

 

[loosecannon]

well i think this is bollocks i would love to see proof of this ...

 

[Robone]

I have also been having problems sending email using my sentechsa.com address. (to myself and my dyndns address)I spent the whole of yesterday thinking my mail server had a glitch and it is a problem on my side.

Sounds like I sit here all day "testing" myself.

Anyway, the email never arrived using sentechsa.com

I changed to vstar.co.za as the smtp address and 1 second later it got through.