jpbarnard2019
Active Member
- Joined
- Oct 5, 2019
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I have picked up some complaints in forums elsewhere that Sonos systems struggle to function without dropouts or disconnection issues where ASUS home WiFi routers are deployed. Well, my first experience with a new ASUS TUF AX3000 started off smoothly. But very soon - the first morning after the initial setup the afternoon before - the first issue struck. It was Sonos. Suddenly, the Sonos controller app told me it had lost two of the three devices. I had to go through the somewhat tedious reconnection steps. Not long after, same thing. Now what? My old, rubbish, freebie D-Link had no such issues accompanying it. Now, R2500 later - damn! What to do?
So, I set about figuring out the root causes. Turned out the new, fancy router was a bit too far ahead of my old 2019 Sonos equipment. All the fancy features about WMM APSD (auto power save and standby support) and auto channel change (not a new feature this one) were too much for the old Sonos components. So, I switched off a few things.
And voila! peace and decorum again in Sonos world. No more lost Sonos components every so many hours. They remain all where I last configured them in the Sonos app.
Another querky little thing was a brief sound dropout every 30 to 60 seconds while using a Sonos One stereo pair in my bedroom with the Line-In feed on my Sonos Connect down in the lounge. This did not happen with the D-Link. So, I suspected some subtely different settings on the Wireless > Professional tab of the ASUS router web console. Some advice from the Sonos web site: Add a bit more delay to the Line-In via the Sonos app. Setting it on Medium, instead of Low, solved that one. No more sound dropouts with Line-In.
There you have it. ASUS TUF AX3000 is backwards compatible with older Sonos components.
So, I set about figuring out the root causes. Turned out the new, fancy router was a bit too far ahead of my old 2019 Sonos equipment. All the fancy features about WMM APSD (auto power save and standby support) and auto channel change (not a new feature this one) were too much for the old Sonos components. So, I switched off a few things.
- WMM APSD -> OFF for 2.4GHz band (I left it on for 5 GHz, because my WiFi 6 equipment are modern enough)
- Auto Control Channel -> OFF, pick channel 11. Sonos only works with channels 1,6, and 11.
- For good measure, force channel width to 20 MHz on 2.4GHz band.
And voila! peace and decorum again in Sonos world. No more lost Sonos components every so many hours. They remain all where I last configured them in the Sonos app.
Another querky little thing was a brief sound dropout every 30 to 60 seconds while using a Sonos One stereo pair in my bedroom with the Line-In feed on my Sonos Connect down in the lounge. This did not happen with the D-Link. So, I suspected some subtely different settings on the Wireless > Professional tab of the ASUS router web console. Some advice from the Sonos web site: Add a bit more delay to the Line-In via the Sonos app. Setting it on Medium, instead of Low, solved that one. No more sound dropouts with Line-In.
There you have it. ASUS TUF AX3000 is backwards compatible with older Sonos components.