SPAM from Telkom email addresses

[Nth0862]

Where do I report to telkom that I am getting spam from one of their email addresses?

@telkomsa.net]

 

[iDenTiTy]

Where do I report to telkom that I am getting spam from one of their email addresses?

@telkomsa.net]

Can't.

They have no mail abuse department...

Log on to their website, access your webmail, and set anti spam settings there...

 

[Nth0862]

Oh...

Well then..
anybody get any span from this e-mail address?
ATTENTION BENEFICIARY
Leach [online965942@telkomsa.net]
Sat 2008/05/24 01:18 PM
undisclosed-recipients:
OFFICE OF THE FINANCIAL AUDITORS
INTERNATIONAL CREDIT SETTLEMENT DEPT
UNITED STATES OF AMERICA

ATTENTION: BENEFICIARY

This is to formally inform you that we have verified your payment file which worth about Three Million United States Dollars (US$3,000,000.00) only.

et cetera

 

[ITCynic]

Could also not be from a telkom mail address but spoofed.

You need to analyse the e-mail header to determine the true origin.

Try this program. http://spam-abuse.sourceforge.net/
I find it very useful for tracing the source of e-mail spam

 

[LazyLion]

route all your e-mail through gmail... they have exceptionally good spam filters!

 

[andres101]

first you need view the email header. your email client should give you the option (usually under the view menu). Find the last (usually listed first) IP address that you received the email (Received header).

open Domain Dossier, select "Network Whois Record", enter the IP and click "Go". You need to find the abuse email address listed in the information returned. send and email to that address containing the full source of the spam message. DO NOT JUST FORWARD THE EMAIL!!! they require the source!!!

 

[andres101]

route all your e-mail through gmail... they have exceptionally good spam filters!

It is called humans. They use their search algorithms to match emails similar to the ones reported as spam (by users).

 

[Strobemeister]

I've been getting the Fred Malope one, lately. If only these losers had half a brain their emails might sound convincing. Anyone who actually thinks this kind of c**p is credible deserves to be nailed.

 

[Threepwood]

I won the UK lottery twice before I had ever logged into my TI email even once

 

[Stikker]

abuse@saix.net

 

[savage]

abuse@saix.net

+1

 

[Alton Turner Blackwood]

I'm not sure SPAM is Telkom, or indeed any ISP's fault. They merely give the user a mailbox and the user is abusing it.

 

[savage]

I'm not sure SPAM is Telkom, or indeed any ISP's fault. They merely give the user a mailbox and the user is abusing it.

It's against 99% of all AUPs and/or terms and conditions. Whilst it's obviously not the ISPs fault (they didn't send the SPAM - normally), the ISPs does normally take action against the user if it is legitimate SPAM. There's nothing IMHO that can justify the sending of SPAM.

If the SPAM originated by a user on their network, I can almost guarantee that there will be some kind of sanction against the offending user who sent it.

 

[Alton Turner Blackwood]

It's against 99% of all AUPs and/or terms and conditions. Whilst it's obviously not the ISPs fault (they didn't send the SPAM - normally), the ISPs does normally take action against the user if it is legitimate SPAM. There's nothing IMHO that can justify the sending of SPAM.

If the SPAM originated by a user on their network, I can almost guarantee that there will be some kind of sanction against the offending user who sent it.

Fair point

 

[ranger]

Can't.

They have no mail abuse department...

Uh, well there used to be one, that manned abuse@ (telkomsa dot net), before the restructuring and outsourcing of the call centre. Have you tried that address (it doesn't auto-reply, due to the volume of automated mail it receives, but it used to log tickets).

abuse@saix.net

Please don't use this address, unless the mail headers indicate that the email went through a SAIX server.

SAIX is part of wholesale, if the retail support org can't resolve this you should rather go via social media than abuse resources who happen to be in the same company but different business units. They would be entirely entitled to ignore a mail (unless it was relayed through their servers, which TI was actually supposed to migrate off of by now ...).