speedtest.neotel.co.za

Download Speed: 1039 kbps (129.9 KB/sec transfer rate)
Upload Speed: 63 kbps (7.9 KB/sec transfer rate)

Download Speed: 482 kbps (60.3 KB/sec transfer rate)
Upload Speed: 58 kbps (7.3 KB/sec transfer rate)

Download Speed: 438 kbps (54.8 KB/sec transfer rate)
Upload Speed: 40 kbps (5 KB/sec transfer rate)

Wow..How inconsistant. Mind you this was in the space of about 2 mins. :/
 
This is mine:

I'm not even going to bother saying anything... really! :mad:

Last Result:
Download Speed: 330 kbps (41.3 KB/sec transfer rate)
Upload Speed: 76 kbps (9.5 KB/sec transfer rate)
 
Download - 3KB/Sec
Upload - 1KB/Sec

Since Thursday, Neotel Prime Device- Apparently the Flex does not have issues.

Im getting legal representation. Had enough.
 
Am I missing something? Didnt Neotel state that you'd receive on average between 300 -> 700kbps? Arent all three results more then 700kbps ? I dont think you should post those speed results then complain about the speed, it just doesnt make sense.

I understand that Neotel has been pretty inconsistant over previous weeks, but since some time last week, my service has improved. Latency so ZA servers are 200 -> 300 ms. Yesterday on my speed tests I got 1400kbps.

Hopefully it continues.

@Busker

The term AVERAGE is most certainly being used to loosely these day's.

You see, in mathematics, an average, or central tendency of a data set refers to a measure of the "middle" or "expected" value of the data set. There are many different descriptive statistics that can be chosen as a measurement of the central tendency of the data items.

An average is a single value that is meant to typify a list of values. If all the numbers in the list are the same, then this number should be used. If the numbers are not all the same, an easy way to get a representative value from a list is to randomly pick any number from the list. However, the word 'average' is usually reserved for more sophisticated methods that are generally found to be more useful.

So, this means that should reach speeds of between 300 and 700 kbps at least 50% of the time!

The problem is that should you take your speed tests daily for a month and then calculate the avarage, it's a whole different story.

I am on a Neoflex 10Gb and should get an average of between 400 and 900kbps.

BUT....I have done 3 Speed tests per day, every day for a month..and guess what? My average was 206kbps for the month!!

This is way below the advertised speeds, and this is what everybody is complaining about. Yes, there are the odd lucky days where you would get around 2Mbps but they are rare and consistency we will not even mention..
 
@ Busker:
Man, I don't give a flying banana about some numbers from a speedtest site, what counts for me is the everyday usability of their service. And that is crappy beyond believe. Unacceptable. They claim to be on fiber ... FIBER!!! I can understand the data throughput is somewhat restricted by the last mile wireless connection, but at least the claimed 2.4 Megawhatevers shouldn't be a problem at all. What do we get in reality? Download speeds of 20 kb, downloads breaking up. You can't even watch a little youtube video in one go. Pings of between 600 - 1500 ms. I swear it was faster in the old days of dial-up when internet came through modems.
 
@ HermanTheGerman:

Please provide me with your Neotel service number and address.
 
@Valken:
You could carry on and post the rest of the wikipedia article, and I'm pretty sure no where in there it says that the average is _less_ then all the values in the data set.

My point was, that I feel that posting a data set which contradicts the conclusion is not the way to go arguing a point.

Anyway, continue raising your issues, as there is no way for an issue to be solved if its not brought to attention
 
Speedtest

Download Speed: 3815 kbps (476.9 KB/sec transfer rate):D
Upload Speed: 318 kbps (39.8 KB/sec transfer rate):D
 
Download Speed: 3815 kbps (476.9 KB/sec transfer rate):D
Upload Speed: 318 kbps (39.8 KB/sec transfer rate):D

1. Where are you located?
2. Please post a link to your speedtest from speedtest.net
3. Are you a new Neotel user or do you work for them ;)
 
Hugo we have a problem
he has a working Neotel
quickly get technical to break it, because then we all want one.

remember, like you guys did to jeanres after he was harping about his 1.5 mb/s


actually I see first post....probably a neotel plant, no consumers get that kind of speed.
 
@ frunic

lol

Yeah, Jeanres is a good question - since he migrated from flex to prime his speeds were (3.1 down & 1.8 up flex) max and with prime max (2.4 down & 156kbps up).

BUT he was using his same MV400 axestel router, not the prime device, so theoretically he should not have had speed reduction. Unfortunately, that was theoretical. I'm sourcing more on this..

Hugo
 
its Christmas coming - for 1 week can i just get the minimum speeds I'm paying for?

so sick of doing a daily speedtest and being below 0.3 mb/s -
 
Hi all,
I have been battling with Neotel for the last 5 months or so regarding speed. i am on Neoflex 5GB and use to get download speeds over 200KBPS (download 1 MB file in 5 secs)... then the speed dropped drastically over the weeks to average of about 20K - 30K (HUGE |REDUCTION).
It's only now, after months and months, that Hugo is trying to help. They found that I am on a really congested site and hence the VERY slow speeds!!!
Still don't see why that should have been my problem over the last 4 months as I still had to pay my R499. (not like they reduced the cost when they reduced the speed)!!!!!!

I just did a test on www.speedtest.net
Down: 290 kbps
Up: 300 kbps
ping: 356ms

Once or twice recently, the speed went up to 80 KBPS download.... but that was for a few mins!

HUGO, I hope you can help with this .... and get a rebate for me for the last FOUR months of suffering!
Thanks
 
3 results since coming home this evening:

Last Result:
Download Speed: 1116 kbps (139.5 KB/sec transfer rate)
Upload Speed: 396 kbps (49.5 KB/sec transfer rate)


Last Result:
Download Speed: 803 kbps (100.4 KB/sec transfer rate)
Upload Speed: 325 kbps (40.6 KB/sec transfer rate)



Last Result:
Download Speed: 765 kbps (95.6 KB/sec transfer rate)
Upload Speed: 198 kbps (24.8 KB/sec transfer rate)
 
Something is really going on my side... My line is never THIS bad... but I'm not really messing on my PC tonight.

Last Result:
Download Speed: 44 kbps (5.5 KB/sec transfer rate)
Upload Speed: 6 kbps (0.8 KB/sec transfer rate)
 
yes getting the same here, around 64kbs

Back in sa today, so tomorrow is the cancellation call.
 
Just did another test after disconnecting and reconnecting a couple of times, pulled the plug etc etc.

Same results... more or less.

*sigh*

Hugo... are YOU doing something?
 
Hugo, we have a problem. Do something!!!!

Last Result:
Download Speed: 62 kbps (7.8 KB/sec transfer rate)
Upload Speed: 14 kbps (1.8 KB/sec transfer rate)

Supposed to have a 3 Meg connection FFS!!!! :mad:
 
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