splitting rain bill

Jintong

Active Member
Joined
Aug 28, 2013
Messages
74
hello i have three sim cards with rain all of them have R250 Uncapped deal but this month i will not be using 2 of the sim cards but i cant seem to only pay for one sim card i have to pay all three R750 why is that has anyone come across this issue please assist and PS: two of the sim cards are being used by my brother and niece and they are out of the country at the moment so cant be paying for them while they arent gonna be used
 

Speedster

Honorary Master
Joined
May 2, 2006
Messages
21,684
hello i have three sim cards with rain all of them have R250 Uncapped deal but this month i will not be using 2 of the sim cards but i cant seem to only pay for one sim card i have to pay all three R750 why is that has anyone come across this issue please assist and PS: two of the sim cards are being used by my brother and niece and they are out of the country at the moment so cant be paying for them while they arent gonna be used
You need to deactivate the service on those SIM cards. I could be wrong, although I do believe this has to be done before the start of the month
 

DarkDragon

Well-Known Member
Joined
Jan 9, 2017
Messages
166
hello i have three sim cards with rain all of them have R250 Uncapped deal but this month i will not be using 2 of the sim cards but i cant seem to only pay for one sim card i have to pay all three R750 why is that has anyone come across this issue please assist and PS: two of the sim cards are being used by my brother and niece and they are out of the country at the moment so cant be paying for them while they arent gonna be used

That service actually cost R250 wether you use it or not. Unlike the anytime data which you only pay if you used the service.
 

kabusi

Expert Member
Joined
Nov 19, 2018
Messages
1,314
hello i have three sim cards with rain all of them have R250 Uncapped deal but this month i will not be using 2 of the sim cards but i cant seem to only pay for one sim card i have to pay all three R750 why is that has anyone come across this issue please assist and PS: two of the sim cards are being used by my brother and niece and they are out of the country at the moment so cant be paying for them while they arent gonna be used
If you did not switch off unlimited off-peak before the start of the month, then you will be billed for the service.
 

Jintong

Active Member
Joined
Aug 28, 2013
Messages
74
D*nm was afraid of that guess il have to wait till next month and maybe pay r entire bill
 

Grim Reaper

Active Member
Joined
Jul 26, 2008
Messages
84
You have to switch it off before the start of the new month. You pay for access, therefore regardless of when you deactivate it, you'll still pay full...
 
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