Stealerships

[SHL]

10 months without new car: KZN man fights over repairs after VW T-Cross crashed while at dealership

A Durban man says his new Volkswagen T-Cross was damaged at a dealership while awaiting repairs, leading to a dispute over the proposed repairs, its future value and a courtesy vehicle.

iol.co.za

 

[Lupus]

10 months without new car: KZN man fights over repairs after VW T-Cross crashed while at dealership

A Durban man says his new Volkswagen T-Cross was damaged at a dealership while awaiting repairs, leading to a dispute over the proposed repairs, its future value and a courtesy vehicle.

iol.co.za

View attachment 1941121

So insurance and let the sort it out? I don't see a problem here?

 

[SHL]

So insurance and let the sort it out? I don't see a problem here?

Question is would you as the buyer still accept the car after an incident like this?

I wouldn't.

 

[Lupus]

Question is would you as the buyer still accept the car after an incident like this?

I wouldn't.

That as well

 

[Rayne]

So insurance and let the sort it out? I don't see a problem here?

Declined. You have 30 days to log claims. Not 10 months.

Dealers have both motor traders internal and motor traders external cover.

This falls under internal.

But guess what? If it wasn't reported their insurer will decline it too.

 

[Lupus]

Declined. You have 30 days to log claims. Not 10 months.

Dealers have both motor traders internal and motor traders external cover.

This falls under internal.

But guess what? If it wasn't reported their insurer will decline it too.

Why did it take so long??

 

[Rayne]

Why did it take so long??

You would have to ask the client and dealership that.

I once saw a panel beater successfully claim and resell an expensive Volvo to cover storage costs. There was no parts in the country and there weren't any coming soon either. After repeated warning letters from both insurer and panel beater the client opted to ignore it.

People are stupid. Stupid people do stupid things.

 

[bennyblanco]

It was a unfortunate mistake. The dealer is offering to fix it, as long as its done at a VW approved shop then what's the problem?

Geez man some people are so difficult.

 

[airborne]

So insurance and let the sort it out? I don't see a problem here?

Accidents happen, whether it’s a member of public or the VW dealer, always claim from your insurance and let them sort it out.
While I feel for this guy's predicament he's making his own misery for nothing, claim and move on.