still not cancelled!!!!

H

hellhound604

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WTF does one do to get these f*cking idiots to cancel my f*cking contract???????????

have now mailed/faxed them their own cancellation form 5 times!!!!! and still it is not cancelled!!!!!


everytime I get the response it is cancelled .... but next month I get another bill!!!!

what to total bunch of f&cking useless idiots!!!!
 
I**** contract...... have been trying for 3 months now to cancel my Pro Classic contract ....
 
LOL - still not sure what you mean (I am a blonde you know) but it sounds like you having a rough time... I take it the "bill" you getting each month are all just charges...?!?
 
Ok I know who you talking about - sorry LOL x
 
lol ...... IBurst is just another example of how totally incompetent a local company can become???????? when I first joined them back in 2006 their service were good .... but lately ...... they are just plain pathetic
 
hellhound604 said:
WTF does one do to get these f*cking idiots to cancel my f*cking contract???????????

have now mailed/faxed them their own cancellation form 5 times!!!!! and still it is not cancelled!!!!!


everytime I get the response it is cancelled .... but next month I get another bill!!!!

what to total bunch of f&cking useless idiots!!!!
Click to expand...
If you are posting about I bust please make yourself clear.If you had read these forums about other instances of formites experience in cancelling Ibust you would have taken the appropiate action.I am assuming that you are on a month to month contract otherwise read the fine print of your contract.
 
@placebo, He's read the forums and has the same problem trying to cancel as many others.

@hellhound604, I assume from your "everytime I get the response it is canceled" post that they acknowledged the cancellation, if so go to your bank and have it reversed or blocked.
I know this works as I did it and I put what is called a "load" (at SB) on the debit order at a cost of +_R25 which blocks any attempt they make for 6 months, after that if you are still worried have it renewed for another 6 months.

Just remember you are dealing with idiots at that company who have still not figured out how to run a business.

@Oogie, do yourself a favor and click on the "hellopeter" link in my sig then you will get an idea what sort of company we are dealing with here.
 
yes, fortunately they don't have my bank details ..... so I do have to do an EFT every month .....
 
hellhound604 said:
yes, fortunately they don't have my bank details ..... so I do have to do an EFT every month .....
Click to expand...

Since they acknowledged that you canceled and they don't have access to your bank account then I do not see a problem..........just make sure you don't use the ibust modem to connect and stop paying them.

It might be a good idea to get them to acknowledge the cancellation in writing so that there is no come back from their side.
 
you're lucky you were permitted to do an EFT. iBurst refused to extend me that courtesy and INSISTED on having theft powers on my bank account.
 
you're lucky you were permitted to do an EFT. iBurst refused to extend me that courtesy and INSISTED on having theft powers on my bank account.
Click to expand...
That was also the case with me... so I opted for Fusion Reactor, which in turn moved to Online Direct... It took online 2 months to sort out my account - removal of any and all my banking details from their system or I lay charges of theft against their company. At least they did agree to it. Now I pay them whenever I receive an invoice. What is dissappointing is Online direct doesn't know how to sort out their bulk email to send invoices... so they keep sending it to me manually.
 
Phone then and threaten them with LEGAL action and tell them your LAWYER is keen to ready for action!

Every business hates lawyers, unless the lawyer in question is on THEIR side.
 
It's their standard policy... ensure client doesn't cancel! else debit him 6 months later and 12 months later and so forth!
 
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