Still Virgin?

[mancombseepgood]

I am yet to meet someone who cares whether they are in a contract or not.

You have to be kidding me... not everyone who is on pay as you go is poor. Some just want to leave their emigration options open.
Seriously... just read more on this board and you will see the general opinion on contracts.

 

[ernstn]

I believe that if Virgin offered the same type of service level in South Africa that they offered in the rest of the world, they would have made serious in roads into both the credit card as well as cellphone industry SA market.

Their reputation arrived ahead of them and they launched,people jumped ship and then discovered that their service level was even worse than their competitors'. These forums bear testimony to that. So after the initial hype they disappointed so many people that very few are still interested in them. Not for the South African consumer the lavish fixes(such as free flights) we all have read about for their overseas consumer when they have screwed up.

If they launched overseas with the same bad service, they would also not have made inroads there.

South Africans suffered lots of hot air hype, with no real service or benefit improvement.