Stolen phone tracking - advice needed

[slave]

Hi guys

My wife had her phone stolen from her bag while we were shopping at Clearwater Mall this afternoon. I tried calling the number but it had already been turned off. I then had the sim locked immediately until I could confirm that the samsung tracking account was functional and Nashua have now re-enabled the sim for me. I have previously configured remote control etc and registered on the samsung dive website. At this stage I am busy tracking the phone although it is still off so can't get a GPS lock. My questions are:

1) Do I report the phone stolen to SAPS and get a case number before I get a fix on the phone? The phone is not insured so I don't need a case number for insurance.
2) If/when I manage to track the phone will SAPS be interested in going to the location to recover the phone i.e. has anyone had this experience before and how helpful were SAPS?

Thanks in advance for any advice

 

[supersunbird]

Hi guys

My wife had her phone stolen from her bag while we were shopping at Clearwater Mall this afternoon. I tried calling the number but it had already been turned off. I then had the sim locked immediately until I could confirm that the samsung tracking account was functional and Nashua have now re-enabled the sim for me. I have previously configured remote control etc and registered on the samsung dive website. At this stage I am busy tracking the phone although it is still off so can't get a GPS lock. My questions are:

1) Do I report the phone stolen to SAPS and get a case number before I get a fix on the phone? The phone is not insured so I don't need a case number for insurance.
2) If/when I manage to track the phone will SAPS be interested in going to the location to recover the phone i.e. has anyone had this experience before and how helpful were SAPS?

Thanks in advance for any advice

Go log the case after police shift change os done, at 18:30 maybe. Keep trying to find it til; lthen and afterwards. Depends on if you get someone at SAPS interested but normally they are cause its a easy catch. They might try to change the SIM in any case but your samsung system should still find it.

After a burglary around here the home owner eventually contacted SAPS and neighbourhood watch (he first drove around trying to find it on his own), SAPS and neighbourhood watch flooded the veld in which the signal was coming from, the guys wife at home tracking it with a laptop activated the siren function when requested (vuia cellphone call) and we caught the guy and got the ipad and laptop and other goods back.

 

[slave]

Thanks for the advice especially the logging after shift change Let's hope that the SAPS guys I speak to are as mad about fishing as I am and interested in the catch.