Striata Reader

S

snowy

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Hi

I need striata reader to see my accounts but keep getting an error:-
'Cannot Install 'python-gtk2:i386'
It wasn't a problem on my Mint 17.1 32bit, but since I installed 64bit
It won't install.
Any advice anyone

Thanks all
Cheers
 
Greetings!

So if you go to the download page - does it detect you're on a 64bit OS or is it incorrectly reporting as 32bit? Please let me know which version it has highlighted as "Recommended" for you in the drop-down.


Thanks
 
digitalgheko said:
So if you go to the download page - does it detect you're on a 64bit OS or is it incorrectly reporting as 32bit? Please let me know which version it has highlighted as "Recommended" for you in the drop-down.
Click to expand...
I'm using a 64-bit Ubuntu and the drop-down shows 'Ubuntu 32-bit (Recommended)'.
Are you the developer?
 
Hi
Firstly I have a dual set-up with XP Pro which is a 32bit o/s and Linux Mint which is
a 64bit o/s my hardware is 64bit, I am mentioning this in case this has an effect on
the selection it has detected.
On the download site it has recommended 'Ubuntu 32bit'
I have tried all 6 options 3x32bit & 3x64bit with the same the results.

P.S I can open the docs in XP with Striata reader but I am avoiding using XP for any
online activities so require the Linux to work.

Thanks for your help all

cheers
 
snowy said:
Hi
Firstly I have a dual set-up with XP Pro which is a 32bit o/s and Linux Mint which is
a 64bit o/s my hardware is 64bit, I am mentioning this in case this has an effect on
the selection it has detected.
On the download site it has recommended 'Ubuntu 32bit'
I have tried all 6 options 3x32bit & 3x64bit with the same the results.

P.S I can open the docs in XP with Striata reader but I am avoiding using XP for any
online activities so require the Linux to work.

Thanks for your help all

cheers
Click to expand...

Try doing it via command line

sudo dpkg -i <package name>
Click to expand...
When it fails do.
sudo apt-get install -f
Click to expand...
Apt will try to fix dependencies and continue the installation.
 
Hi

@ODTech...thanks for the suggestion but still no luck, tried a number of times

Cheers
 
snowy said:
@ODTech...thanks for the suggestion but still no luck, tried a number of times
Click to expand...
We can't help if you don't paste the error messages.

Try the 32 bit version as well.
 
Hi Ginggs
I did try all the options from the download site and the error was the same each time:-
Error:
Cannot
install
'python-
gtk2:i386'


These are the attempts I tried using various inputs

[email protected] ~ $ sudo dpkg -i striata-reader
[sudo] password for ...:
dpkg: error processing archive striata-reader (--install):
cannot access archive: No such file or directory
Errors were encountered while processing:
striata-reader
[email protected] ~ $ sudo apt-get install -f
Reading package lists... Done
Building dependency tree
Reading state information... Done
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
[email protected] ~ $

[email protected] ~ $ sudo dpkg -i striata-reader-2.21-1
[sudo] password for ...:
dpkg: error processing archive striata-reader-2.21-1 (--install):
cannot access archive: No such file or directory
Errors were encountered while processing:
striata-reader-2.21-1
[email protected] ~ $ sudo apt-get install -f
Reading package lists... Done
Building dependency tree
Reading state information... Done
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
[email protected] ~ $

[email protected] ~ $ sudo dpkg -i striata-reader-2.21-1.deb
dpkg: error processing archive striata-reader-2.21-1.deb (--install):
cannot access archive: No such file or directory
Errors were encountered while processing:
striata-reader-2.21-1.deb
[email protected] ~ $ sudo apt-get install -f
Reading package lists... Done
Building dependency tree
Reading state information... Done
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
[email protected] ~ $

Cheers
 
Last edited:
snowy said:
[email protected] ~ $ sudo dpkg -i striata-reader
[sudo] password for ...:
dpkg: error processing archive striata-reader (--install):
cannot access archive: No such file or directory

[email protected] ~ $ sudo dpkg -i striata-reader-2.21-1
[sudo] password for ...:
dpkg: error processing archive striata-reader-2.21-1 (--install):
cannot access archive: No such file or directory

[email protected] ~ $ sudo dpkg -i striata-reader-2.21-1.deb
dpkg: error processing archive striata-reader-2.21-1.deb (--install):
cannot access archive: No such file or directory
Click to expand...
What is the full name of the file you downloaded?

You need to put the full name after 'dpkg -i', and you need to change directory (cd) to the directory where you downloaded it.
 
Hi Ginggs

I downloaded to desktop
and the full name is striata-reader-2.21-1.deb
 
snowy said:
I downloaded to desktop
and the full name is striata-reader-2.21-1.deb
Click to expand...
Looks like you downloaded the 32-bit version and you didn't cd to the directory.

Nevermind, let's start from scratch.

Open a terminal.

Download the 64-bit version of the package:
Code: 
wget https://reader.striata.com/downloads/Linux/striata-reader-2.21-1-amd64.deb
Should fetch 361312 bytes (352.84K).

Verify the checksum of the download:
Code: 
md5sum striata-reader-2.21-1-amd64.deb
Should be 44d4c7ddba2392c09535e718fd06b234.

Install the package:
Code: 
sudo dpkg -i striata-reader-2.21-1-amd64.deb
 
Brilliant

I've got a lot too learn!!

Thanks a million Ginggs

Cheers
 
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