Support desk setup - Log a fault via SMS

Mangoman20

Well-Known Member
Joined
Jun 10, 2005
Messages
251
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Location
Jozi
I would like to setup a system whereby my staff send an sms to number xyz and this then is received by my online ticket support system. it then recognises that mobile number as being user x on the system and the fault then logged same as it would be logged via email.

I know you get the standard apps that log based on email received but now I would also like my staff to log a fault by SMS.

Who in SA can provide such a service ?
 
I'd also be interested in getting information for a similar solution.....
 
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