System Administrator - Undeliverable

Marianne Pearce

Marianne Pearce

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Please enlighten me... why do I so often on a daily basis receive so many of these that i then have to resend???

1614595164691.png

My account is up to date.
 
Do the emails succeed when you resend them? Or do they fail again?

As @WAslayer says, this is not Vodacom support but I'd bet that the problem is also not a Vodacom thing
 
scudsucker said:
Do the emails succeed when you resend them? Or do they fail again?

As @WAslayer says, this is not Vodacom support but I'd bet that the problem is also not a Vodacom thing
Click to expand...
Huge apology... I googled for support and this solution came up :( Thanks for the explanation. It usually goes through when I resend.
 
"System Administrator - Undeliverable" can happen for a large number of reasons, eg, invalid email address, or - in my opinion - given I am not a Windows admin - a connection error.

I see the spread of times is quite wide - 08:27, 12:17. Are there any other symptoms that you see at the same time as the emails fail? Do they tend to fail around the same times of the day or is it random? And, most important, can you browse the internet at the same time or immediately after you see a failed email?

Are you able to send an email to your own address?

I'll go with a guess at connectivity problems, which I suppose would be Vodacom
 
scudsucker said:
"System Administrator - Undeliverable" can happen for a large number of reasons, eg, invalid email address, or - in my opinion - given I am not a Windows admin - a connection error.

I see the spread of times is quite wide - 08:27, 12:17. Are there any other symptoms that you see at the same time as the emails fail? Do they tend to fail around the same times of the day or is it random? And, most important, can you browse the internet at the same time or immediately after you see a failed email?

Are you able to send an email to your own address?

I'll go with a guess at connectivity problems, which I suppose would be Vodacom
Click to expand...
It's mostly early morning, however sometimes like today any time. Technical division at Vodacom resets whatever alas, it still happens. No stres, we are getiing fibre soon in my area... believe that will sort this irritating issue. I'll see next time if I can browse. Appreciate your assistance greatly.
 
If you open one of those emails, it will contain an error message that details why this happens.. based on that error message, you can work with the relevant parties to resolve the issue..
 
WAslayer said:
If you open one of those emails, it will contain an error message that details why this happens.. based on that error message, you can work with the relevant parties to resolve the issue..
Click to expand...
Sure, but the contents don't make much sense to people who are not in this field.

I get the impression @Marianne Pearce is not a software engineer...
 
scudsucker said:
Sure, but the contents don't make much sense to people who are not in this field.

I get the impression @Marianne Pearce is not a software engineer...
Click to expand...

She may not be but, I am sure she is capable of relaying said information to us more informed people here, to help her further..

Does not take a software engineer or a rocket scientist to be able to do that..

And most software engineers would not know what's going on here either...
 
My guess, based on so little information.


I wonder if its a laptop thats sending the emails. When its on the office network it works via the ISPs SMTP server, when on a mobile network (or different mobile network). SMTP stops working (because now there is a different ISP).

This would explain the intermediate sending.

If the OP could let us know what SMTP server they are using, that would be useful. The actual error message would also be useful.
 
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