What this article clearly states that their is a demand for ICT services in rural and previously disadvantaged areas. And further, that their is potential to make significant profits. But the approach Telkom used since 1997 has not worked. They wanted to implement a first world city model onto a 3rd world rural setting. Cell phones and call kiosks has bridged this gap to a degree, but there is still huge opportunity for anyone to provide ICT services with the right approach. In the end, real empowerment is about providing people with information - ask any politician: information=power.
Then again, empowering people with information may just result in political turmoil, as more people will realise they have more choices, and become more aware of govt wastages, etc. Thus, it could be beneficial and potentially disasterous.