Telkom’s Consumer Centricity

[Tns]

yeah Peter7! now if only "they" would do it.....

 

[Gooku]

Consumer Centricity is welcome,

but only lower price will work simpler/better/faster to quench customer discontent.

The closer package is actually a good start, buy it is difficult to work out how much $ consumer can save ?

 

[pupa]

http://mybroadband.co.za/nephp/?m=show&id=2466

Consumer centricity my Ass! Again please let me remind U all that this is a catch-phrase stolen from the logo of the customer care software package Telkom is trying to use to improve their customer fault logging and support system. This was in the media and I think implemented last year but as yet I think nobody have seen or experienced it as yet!
This was not a new Idea Papi instilled he just jumped on the bandwagon but it seems he missed and fell on his head instead! only portions survived was his mouth, ego and @ss and he continually allow Telkom to talk BS!!!!

 

[Prometheus]

Haven't you heard, Telkom doesn't know how to install that software.

 

[AntiThesis]

And of course they can't reach the software support sites cos they've been capped ^_^

 

[Tns]

telkom's closer package doesn't really save to much nevermind that free internet minute crap. infinity call works out way better

 

[Crummy_Gummy]

I just love it when they talk about competitive pricing. rofl