Telkom’s fixed-line numbers decline

Telkom fixed-line numbers will continue to decline and it their own fault.
 
Telkom needs to learn from it's international counterparts. I would recommend throwing in 300 minutes worth of free landline calls with every landline. That way they are at least looking competitive relative to the cell providers.

Also increase the adsl charge by R100 and if somebody takes adsl then you drop the line rental charge.
 
To be honest I don't mind the numbers dwindling but would like to see a map of where the numbers have increased and decreased.

If numbers are decreasing in urban areas then it is a worry as this is where any telco should be expanding their business and focussing all their attention (and the majority of their resources) on the fixed line network.
 
Was there some significant in particular during 2000/2001 to see such a large change in numbers?
 
I refuse to pay R150 a month just to have a line.

No can do.

Mobile or the economy are not to blame. It is that ridiculous price. Mobile only shows how ridiculous it is.
 
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Their is not only a decline of new subscribers signing up, but a general decline in in the quality of the line. A section of the line needs to be replaced and the quote 2 years ago was R19 500.00, they are still waiting for approval. A technician has told me that an average call-out costs about R500.00. So please somebody at Telkom do the maths. I am sure if you had replaced the line it would have paid for itself by now.

So I can understand why their is a decline in subsciders. I would have gone 3G but where I live the strongest signal I get is EDGE.
 
Charging consumers to "rent" a line is ridiculous. Consumers aren't prepared to pay for something that's going to cost them R150 before they've even made a single call! For R150 a month you might as well just use your cellphone to make calls plus you don't have the hassle of dealing with Telkom.

I'm willing to bet that the vast majority of people who have landlines these days only have them to gain access to ADSL. It would be interesting to see how the average number of calls made per landline has declined or increased over this same period. My guess is that this is also in terminal decline.
 
Was there some significant in particular during 2000/2001 to see such a large change in numbers?

It's what happens when the government gets involved and sets arbitrary targets for operators. Telkom was required in their licence to roll out fixed lines to lots of people in rural areas, even if they didn't want them. Ironically, they missed the final target, but still wasted a huge amount of money on the now notorious DECT rollout, at about the same time as people in the same areas were starting to buy mobile phones. The lines were rapidly "uninstalled" over the following few years, since hardly anyone ever paid an account. One does have to question why on earth Telkom chose not to use a mobile standard, which would have made strategic sense, but one shouldn't use "Telkom" and "strategic sense" in the same sentence.
 
I still have my Waya Waya landline - which costs next to nothing - No way I'm going to drop that to get a 'standard' landline just to get ADSL.

My 8ta signal is great and I get up to 11Mbps downloads at times. - And it only costs me R300 per month for 10Gig+10Gig.

Stupid Telkom wants me to spend an additional R400 to use their service. FAIL Telkom!
 
I never know if I should laugh or cry when I see these stats. On the one hand it's always funny to laugh at Hellkom's pathetic fails and to see evidence of how their "strategies" fail to pay off. On the other hand, I need *someone* to provide me with an ADSL line, and if Telkom goes under then who will it be.

There are many countries out there where the fixed line businesses are doing just fine along side the mobile operators, so I would suggest Telkom go and have a close look at what those operators do right and go learn from them. It's really not rocket science uncharted territory to compete with mobile. Go and learn from those who have gone on this road before. Unfortunately typical south african mentatility is one that the "african" way is better and will do it on our own, we don't need to learn from other successful countries.
 
I still have my Waya Waya landline - which costs next to nothing - No way I'm going to drop that to get a 'standard' landline just to get ADSL.
I still don't understand why one can't get ADSL on a Waya Waya landline. :confused:
 
It's also worth comparing that against the size of the current population, in 1995 it was estimated that SA's population was roughly 41 million compared to that of today of roughly 51 million (census 2011 results).

The numbers therefore:
1995: ~9.2% of population had a landline.
2012: ~7.6% of population had a landline.

Telkom's "impact" on the number of connected individuals therefore is 82.6% of that which it was in 1995.

The numbers become a little spottier once you hit 1993 simply because it's uncertain whether the population numbers of even remotely accurate (for obvious historical reasons), but if you take it at roughly 37 million (CIA World FactBooks) you get:

1993: ~9.3% of the population had a landline.

Things are not looking so rosy for the fixed line operator, they really need to get things together and realise that they can't keep running business as usual. Currently they seem to be sitting and waiting for Government to bail them out by providing grants to service previously underserviced areas and so on (or prioritising Telkom yet again over private enterprise), but it just really a matter of repeating the SAME MISTAKES that were made before.
 
There's no point in Telkom providing landlines to underserviced or impoverished areas when these people can easily get a cellphone.
 
I wonder how quick those numbers will drop if naked adsl ever gets introduced
 
That is the problem with milking your customers, as soon as they get a alternative they will go for it, and at some point you will end up with less revenue than if you didn't milk them in the first place.
 
To be honest, I'm not sure if it would have a marked impact on their current numbers. I would posit that most of their lines that have currently been activated were on existing phone lines, and possibly phone lines that individuals actively use. This is just a thumb suck, but I would say that probably 15-20% of current ADSL users would end up dropping landlines, but that's probably close to only 70,000 lines - certainly not a large percentage of the Telkom phone line base.

Where it *will* have an impact though is on new lines, you would see a greater decline purely because they're not making those numbers back on new activations. However, you will likely see increased activation of ADSL due to a lowered perceived barrier to entry for end users since those who predominantly use cell phones (an increasing proportion of the population) will be more comfortable with getting ADSL for home if they don't feel they have to buy a "phone line" that they will never use.

On a technical level, cable-based connectivity is still (or rather should be - ZA quality is very poor) the most stable and fastest option out there. While wireless and cellular companies are quick to claim multi-megabit connections, reaching those theoretical high levels are nigh on impossible due to any number of factors of which distance is a major one. ADSL is the better option if you want fast connectivity at home and office (and fibre is the same), so the value proposition is *there* as long as it's done correctly. It's just a pity that right now, in an effort to protect their existing business (a battle they will ULTIMATELY lose regardless), Telkom has hobbled the product in such fundamental ways.
 
One does have to question why on earth Telkom chose not to use a mobile standard, which would have made strategic sense, but one shouldn't use "Telkom" and "strategic sense" in the same sentence.

iirc it was due Telkom having a 50% share in Vodacom. This prevented them from rolling out their own mobile network.
 
The only reason the fixed line count is still high, is because we're forced to have the voice part of ADSL... imho if we can get ADSL without having to have the voice part most residential voice numbers will be cancelled. Good luck Telkom, hope you can figure out a way to to turn this part of your business around.
 
The only reason the fixed line count is still high, is because we're forced to have the voice part of ADSL... imho if we can get ADSL without having to have the voice part most residential voice numbers will be cancelled. Good luck Telkom, hope you can figure out a way to to turn this part of your business around.

False. A significant number yes. Most, no.

ADSL = 841,831
Total lines = 3,894,000
 
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