Telkom 20mbs VDSL activated

did you confirm/activate the line through telkom website? remember vdsl lines to be corfirmed/activated from client side before it runs at max speed , otherwise its runs at dummy 15mps profile.

this is same activation thing you do when you get a new line .
 
hereticangel said:
did you confirm/activate the line through telkom website? remember vdsl lines to be corfirmed/activated from client side before it runs at max speed , otherwise its runs at dummy 15mps profile.

this is same activation thing you do when you get a new line .
Click to expand...

Yes, you can do that over here:

https://secureapp.telkom.co.za/wholesale-vdsl/customer-service/vdsl-profile-activation.do

My line was happily syncing at 15Mb/s until I verified it, and then everything broke. It did not want to sync on VDSL or ADSL with the Pace VDSL modem.

Back on 20Mb/s ADSL2+ now and all is well.
 
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I also had the 16meg sync issue it seems as if the modem is not in VDSL mode when the line is initialised then it defaults to the lower speed for some reason. As said above getting it reset works like a charm.
 
If I have a 10mb line but the max speed I get on Speedtest is 6 or 7 mb, would switching to VDSL increase my speed at all?
 
I don't know wtffff happen... The line is syncing at 15.5 and was working fine. Now since last night there is zero throughout even though the line is syncing and all lights green. Any advice? I tried using the activation link above but it says the directory number doesn't match the order number...
 
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