Telkom 25% off

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sybertiger

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i have been seeing thing around the forums
but how does it work,knowing telkom thers a huge catch

and how do i get the 25% off
atm i only got my do bundle 2 call package with 4mbps line with them
do i apply for the 25% off

if so i can upgrade my line to 10mbps and still pay R319 (425 with out the 25% off)
if so i think i may try to get it :D
 
Phone the Telkom Options centre (10210 - last option for cancellations). Tell them you want to cancel your service. They will offer a 25% discount to keep it. Ask them if they will apply the 25% discount if you upgrade instead.
 
I don't have a voice plan. After the upgrades, I downgrade the ADSL line from 4MB to 2MB. I was offered the 25% for a duration of 12 months.
 
alexjay said:
I don't have a voice plan. After the upgrades, I downgrade the ADSL line from 4MB to 2MB. I was offered the 25% for a duration of 12 months.
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For me I just phoned and asked for the 25% discount without saying anything or doing anything else.
 
nice,gonna try tonight
then upgrade to 10mbps :D

if they dont give me it in the 1st shot,i will try the cancellation thing :p

12month contract but for the 25% i can life with that,as i dont plan to move my adsl line anyways :P
 
It seems that it depends on which consultant you get.

I have asked them before and a lady almost shouted at me that they HAVE NEVER OFFERED discounts.

Then I downgraded and wasn't offered anything.
 
Romito said:
And they gave it to you?
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Yes the contract was automatically put on the bill and the discount on the next invoice.

Pooky said:
It seems that it depends on which consultant you get.

I have asked them before and a lady almost shouted at me that they HAVE NEVER OFFERED discounts.

Then I downgraded and wasn't offered anything.
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Did you phone the cancellation department or new services, they even offered it to my client when I was getting an adsl line installed for him.
 
Last edited:
sybertiger said:
nice,gonna try tonight
then upgrade to 10mbps :D

if they dont give me it in the 1st shot,i will try the cancellation thing :p

12month contract but for the 25% i can life with that,as i dont plan to move my adsl line anyways :P
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First ask them if you qualify for the 25% discount. They will check to make sure you don't have any existing contracts with them (eg you took a "free" modem that is still in its contract period")

If they say yes, then tell them you want to upgrade to 10Mbps and have the 25% discount applied to it. They will explain how it works.

If they say no, hang up and phone again.


I do not know how the upgrading of 25% discount package works but last time I upgraded I was only 4 months from ending a 12 months contract "with a free modem" and got nailed R600 cancellation fees. The modem was only worth R500.
 
cbrunsdonza said:
First ask them if you qualify for the 25% discount. They will check to make sure you don't have any existing contracts with them (eg you took a "free" modem that is still in its contract period")

If they say yes, then tell them you want to upgrade to 10Mbps and have the 25% discount applied to it. They will explain how it works.

If they say no, hang up and phone again.


I do not know how the upgrading of 25% discount package works but last time I upgraded I was only 4 months from ending a 12 months contract "with a free modem" and got nailed R600 cancellation fees. The modem was only worth R500.
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They kept my modem contract running for last 4 months while the 25% discount got added not sure why yours got cancelled and theres no minimum time as my friend got it on a new adsl line.
 
I applied for the R399(25% discount) deal for analogues and 2MB ADSL line rental including 10GB data with 200mb dongle and free wifi modem. This is a month to month contract. Apparently the discount is for the bundle and not if you only want the lines .
 
For R644pm I got the line installation, 200mb dongle, free wifi modem and 4mb uncapped month to month...
 
Bionic said:
I applied for the R399(25% discount) deal for analogues and 2MB ADSL line rental including 10GB data with 200mb dongle and free wifi modem. This is a month to month contract. Apparently the discount is for the bundle and not if you only want the lines .
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What they do is apply the discount to the most expensive bundle and not an individual line item. In my case its a Do Broadband bundle but for some others its their closer plan.
 
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