ezanolin
Active Member
As of the writing of this message my adsl account has stopped functioning. This is due to the new account capping policies implemented by telkom and various ISP's
Historically I have always hated the 3Gig metering system because I only use ADSL on the local loop and never had capacity available on the international loop because they metered my local traffic.
This, I am sure, has all been beaten to death several times. I would like to know where or when Telkom notified users of its policy changes? Buying internet access in south africa is getting more complicated than buying medical aid, and just as useless might I add, lots of "blah" features but no real actual core value.
As of the 1st, the telkom site still touted that their offering would offer no change on the local loop after 3 gigs of usage, and yet here I sit with a disabled account. From a business point of view this has led me to not plan for this eventuality due to me interpereting their offering as truthfull.
What rights do we have as consumers when it comes to these things.
By my calculations 512K on SAT3 costs about R 47000 a month. Telkom is spinning a ton of marketing around this base offering to come up with ADSL 512K which with all its caveats should in my opinion no longer be called a 512K package its intrinsically about R450 rands worth of R47000.
This gives us an offering which in actuall fact, in true value, is a hundredth of an actual 512K link. But yet you buy it as 512K. Being a technical person its hard enough keeping up with all the caveats of the telkom offerings, how is a "regular" person supposed to be able to make an informed descision. These offerings are, by design, misleading and untruthfull.
What are our rights as consumers. What are our righs as ISP's that have to compete with unscrupolus marketing practices, in a marketplace where a real 64K connection costs more than a 512K connection (from a presentation point of view). What is in place to protect the consumer and the market from these hairbrained metering schemes to be able market something as something its not.
Historically I have always hated the 3Gig metering system because I only use ADSL on the local loop and never had capacity available on the international loop because they metered my local traffic.
This, I am sure, has all been beaten to death several times. I would like to know where or when Telkom notified users of its policy changes? Buying internet access in south africa is getting more complicated than buying medical aid, and just as useless might I add, lots of "blah" features but no real actual core value.
As of the 1st, the telkom site still touted that their offering would offer no change on the local loop after 3 gigs of usage, and yet here I sit with a disabled account. From a business point of view this has led me to not plan for this eventuality due to me interpereting their offering as truthfull.
What rights do we have as consumers when it comes to these things.
By my calculations 512K on SAT3 costs about R 47000 a month. Telkom is spinning a ton of marketing around this base offering to come up with ADSL 512K which with all its caveats should in my opinion no longer be called a 512K package its intrinsically about R450 rands worth of R47000.
This gives us an offering which in actuall fact, in true value, is a hundredth of an actual 512K link. But yet you buy it as 512K. Being a technical person its hard enough keeping up with all the caveats of the telkom offerings, how is a "regular" person supposed to be able to make an informed descision. These offerings are, by design, misleading and untruthfull.
What are our rights as consumers. What are our righs as ISP's that have to compete with unscrupolus marketing practices, in a marketplace where a real 64K connection costs more than a 512K connection (from a presentation point of view). What is in place to protect the consumer and the market from these hairbrained metering schemes to be able market something as something its not.
