Telkom "All network mins" doesn't actually mean all networks

[fahiemk]

Can you provide more info in this regard, I've experienced a similar issue with their "All-Network minutes bundles"

What was the prefix of the number you got billed for?

I can call all cellphone numbers, also 0860 and 0861 numbers with the bundle.

If I call an (021, 011, 012 etc.) number that turns out to be VoIP, I get billed from my airtime.

This really sucks because these days you have no way of knowing beforehand.

I think that a lot of numbers is now voip numbers and does not fall under ALL NETWORK.

 

[Cleriksiphiwo]

Beware of the falsely advertised "All network mins" on Telkom Mobile Mo'nice promotions. The minutes included are only for mobile networks and not "all networks" as the name suggests. I wonder how many people have fallen victims of Telkom's unethical behaviour. I'm busy filling a form to the Consumer Protector, so lets see what comes out of that.

Did you get any response? I am here because I got tricked as well. I was calling 011