Sl33py
Well-Known Member
My customer was with Mweb and I wanted to take over the ADSL service and line rental to provide a one stop service for them. The line first had to be migrated back to Telkom then I could migrate it to my account.
Mweb cancelled the line instead on migrating it back to Telkom. For the past month we have tried to get the ADSL line reactivated. Telkom says the account does not exist, even though the analog line still works fine, every consultant gives me a different story with different requirements I never get a reference number as the cant lodge anything without the proper paper work. I can’t get is to them as not one of the emails they supplied me with works. One consultant even said the reactivating has been done.
We are desperate anybody has an idea or contact I can use, I month top get a line reactivated is getting too much
Mweb cancelled the line instead on migrating it back to Telkom. For the past month we have tried to get the ADSL line reactivated. Telkom says the account does not exist, even though the analog line still works fine, every consultant gives me a different story with different requirements I never get a reference number as the cant lodge anything without the proper paper work. I can’t get is to them as not one of the emails they supplied me with works. One consultant even said the reactivating has been done.
We are desperate anybody has an idea or contact I can use, I month top get a line reactivated is getting too much