Telkom and Showmax: AVOID

d0b33

Honorary Master
Joined
Jul 16, 2004
Messages
17,462
I signed up for Showmax through my "smart"broadband account (still advertised as zero-rated on the telkom site even though it's not). After noticing this decided to cancel this immediately, (no clear way to do this.) After waiting for a response via email this is what I get:

Screen-Shot-2017-01-23-at-11.57.37-AM.jpg

BUT...

Screen-Shot-2017-01-23-at-11.57.03-AM.jpg

Basically Telkom are supposed to cancel the service but they won't be bothered.

I am so over Telkom, Im cancelling everything even if that means going capped again.
 
Last edited:

RedhotNeo

Expert Member
Joined
Apr 18, 2007
Messages
1,501
It seems telkom wants to hold on to customers after the last article I read now on mybroadband.co.za

Careful when cancelling as other users are still being billed after cancellation
 
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