Telkom Bad Service Yet Again

[Tweak]

I asked them to test adsl lines at our office.

Since we are 5km out of town we would like to see the line SNR and Attenuation, here is their reply:

No they say, we have to sign up for adsl first then they can test it, because it must be "activated" on their side you see????


Try to spot the f***up..

 

[stricken]

SO order it. Self install. You dont pay until everything is up and running. If its not gonna work, you'll soon get feedback during the process.

 

[MickeyD]

Are you planning on residential or business ADSL service?

 

[Dosti]

SNR and ATTn can only be read through a DSL activated port on the exchange line, which is not default port connect for every Exchange line, hence the request for SIO activation. If you are 5 Kms, many other characterisitcs can affect the service. Copper age, quality, number of joints and other conditions will affect service, ideally a 5 km line can only support speeds of Dsl 384k, will be lucky if new network for speeds upto to 2 meg.

I asked them to test adsl lines at our office.

Since we are 5km out of town we would like to see the line SNR and Attenuation, here is their reply:

No they say, we have to sign up for adsl first then they can test it, because it must be "activated" on their side you see????


Try to spot the f***up..

 

[cpu.]

People always expect the worse of Telkom. Even to the point where a perfectly good reason is thought of as bad service.