Telkom Chat Disappears

AntiGanda

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Aug 17, 2014
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Our port needed a reset today because our ADSL was extremely sluggish and this sometimes helps for a short while.

10210 is non-functional most of the time, so I tried the Telkom chat service. I had to give a name, number and e-mail and wait.

I waited for quite a while but nobody responded after 15 minutes. Then I had some things to do and inadvertently left the chat open.

I noticed it hours later, but there was still no sign of any chat and the screen was blank.

Surely they should follow convention and have a facility to send a copy of the chat at termination. Simply just to blank out the page is just silly. I have noticed that Telkom don't follow any IT conventions and their web pages appear to be 'thrown' together.

Are they hiring self-taughts or do they farm the work out to juniors?

Telkom_chat.jpg
 
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