Telkom confirms smartphone battery drain problems on LTE

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Telkom confirms smartphone battery drain problems on LTE

MyBroadband recently conducted battery life tests using four Nokia 5 smartphones to determine if battery depletion was worse on Telkom Mobile when connected to its LTE network.

The tests followed multiple complaints from Telkom Mobile users regarding high battery drain when LTE was enabled.
 
The response from Telkom is exactly like their call centre support. "My ADSL is down" "Please reboot your router"

Sigh...
 
Can confirm with my dual sim Redmit Note 4. When I only have the Telkom sim active the battery drains twice as fast.
 
MyBB please explicitly tell them this is not an issue unique to Nokia 5 but every smartphone. Thank you.
 
Telkom obviously did not do their own test, and would have scapegoated which brand and model of phone used by Mybroadband.
Typical Telkom nonsensical clueless response on just reading the Mybroadband article.
 
Time to do some testing of my own.
 
Switching on LTE on Telkom on any iPhone brings up a warning that the mobile network has not been certified by the carrier for LTE.

The battery goes down so fast I can watch the state of charge percentage drop in real time. Tested on a 5C, 5S and 6S several times over the past two years. The 5C is unusable the battery goes flat so quickly.

Comparing two 6Ss side by side on MTN and Telkom, there is a vast difference in battery life between the two networks on LTE.
 
Good work MyBB - let's hope they get to the bottom of it.
 
Not just Nokia's...my wife Huawei Nova overnight when even connected to our WiFi would loose 30% battery with 4G enabled on her Telkom SIM. Changed to 3G only - 5% max overnight (unplug 21:00 and check battery level 06:00 next morning).
Honestly say amazed that you even got a response from Telkom as it is never their fault...reboot your router or go to closest Telkom shop are standard solutions to any problem.
 
So. What does this mean? Nobody in Telkom's tech division uses Telkom as their service provider? Surely if you are a tech you would have noticed this? Oh wait, doesn't Huawei manage Telkom's 4G network?

In that case.... What does this mean? Nobody in Huawei SA's tech division uses Telkom as their service provider? Surely if you are a tech you would have noticed this?
 
I'm actually amazed Telkom responded to questions.
 
My LG G4 used to do the same thing, now my Huawei P Smart has the same problem... Telkom please fix this issue. I can't leave my phone data on because my phone die out quickly
 
Mthiboz Onlife said:
My LG G4 used to do the same thing, now my Huawei P Smart has the same problem... Telkom please fix this issue. I can't leave my phone data on because my phone die out quickly
Click to expand...

Did you try limiting it to 3G instead of completely switching data off?
 
3G and 4G... Even Roaming on MTN consume battery 3x compare to MTN or Vodacom... I've Tested this myself to both my phones LG and Huawei. Switching Data on.... On Telkom Sim Card Drains Battery
 
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