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Telkom defends ADSL capping claims
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DarthCat
Expert Member
Im capped. Can only access my email and telkom website
CirclingTheSun
Well-Known Member
First he denies hard capping now he refers to telkoms hard capping?
DragonLogos
Expert Member
Well as I said before, why anyone in the right minds would take an ISP service with Telkom is beyond me... well not really, some people just do not know, and to find out these things you need to look on the net, and of course Telkom has made that such a pain because of the high cost....... just makes me mad
But there are ISP that offer a soft cap which when you reach your limit you can get billed as you go, Imaginet do this... Telkom are still in the dark ages were they are cut off happy, you don't pay, you don't have service, the problem with this is many fold, firstly if you are not at fault, say their PC had a bug and whatever. then with cutting a business or a person's phone service, they used to stop outgoing and incoming calls, until someone
pointed out that they are losing out on people making the incoming calls. Also this could be the last straw for a business, who might be waiting for that order that all their money has gone into to buy stock. And not forgetting that in days gone by if your phone service was cut you could not even phone the Police (that that it does much good these days)
The moral of the story is, DO NOT buy the ISP section of ADSL from Telkom... I think this is why they are so busy trying to spin that they do not hard cap, any ISP worth their salt can work their way around this, like Imaginet has done
There should be no forgiveness for Telkom's hard capping, and people should advise their customers that they should not go for Telkom ISP because of doubts of Hard Capping... much like AMD CPUs overheat, it will be around for years
But there are ISP that offer a soft cap which when you reach your limit you can get billed as you go, Imaginet do this... Telkom are still in the dark ages were they are cut off happy, you don't pay, you don't have service, the problem with this is many fold, firstly if you are not at fault, say their PC had a bug and whatever. then with cutting a business or a person's phone service, they used to stop outgoing and incoming calls, until someone
pointed out that they are losing out on people making the incoming calls. Also this could be the last straw for a business, who might be waiting for that order that all their money has gone into to buy stock. And not forgetting that in days gone by if your phone service was cut you could not even phone the Police (that that it does much good these days)The moral of the story is, DO NOT buy the ISP section of ADSL from Telkom... I think this is why they are so busy trying to spin that they do not hard cap, any ISP worth their salt can work their way around this, like Imaginet has done
There should be no forgiveness for Telkom's hard capping, and people should advise their customers that they should not go for Telkom ISP because of doubts of Hard Capping... much like AMD CPUs overheat, it will be around for years
Sharing
He mentions that high users are capped because they dont understand the meaning of sharing, I think he should think about that, I think that a lot of the high users know the full meaning of sharing, hense the high users
He mentions that high users are capped because they dont understand the meaning of sharing, I think he should think about that, I think that a lot of the high users know the full meaning of sharing, hense the high users
ldmelsa
Executive Member
Say what?
What he means by restrictive access is:
Email + telkominternet.co.za (that's what I get, once capped)
What I find interesting is that Government (DoC), Telkom, ICASA all have incompetent spokespersons, and incompetent leaders. Surely you would at least get someone who would not blatantly contradict themselves to be your spokesperson if you are going to lie.
bekdik
Honorary Master
What happens when as long as possible is no longer possible?
What happens when this objective cannot be attained? Are any users prevented from being online?
This implies a change in policy. When was this announced? When were Telkom's subscribers informed?
Where does Mr Hayward explain how Telkom handles local content with respect to its capping policy?
Lourens
Well-Known Member
I feel that is justified to have this person shot in the head untill he is no longer capped!
I wonder if they will release taped conversations with users like myself that had to heard over and over again that I was hard capped because I have reach my limit - that is reach and not exceed the limit.
I wonder if they will release taped conversations with users like myself that had to heard over and over again that I was hard capped because I have reach my limit - that is reach and not exceed the limit.
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There is only one way to overcome this absurdity. More competition! Let Telkom do whatever they want at however expensive they wish. Simply allow somebody else (anybody else for that matter) to provide a better and cheaper service with less restrictions.
Unfortunately were stuck in a country where IMO corruption rules the telecoms regulatory environment. Things are changing, but it could go a heck of a lot faster.
Unfortunately were stuck in a country where IMO corruption rules the telecoms regulatory environment. Things are changing, but it could go a heck of a lot faster.
DragonLogos
Expert Member
And another thing that was brought up in the ADSL hearings (other than the Line Charge being BS) is that the 3 Gig Cap was rubbish, this was accepted / Adopted by ICASA... but dissapeared when the Telkom had their secert meeting with them, and lets not forget the local content that is not seperate, I think Telkom are stuck with this because they would have to get someone to write a software package, which would be a total waste of time and money, all they have to do is wake up and give people a service that is fair, rather than what they are doing... And they wonder why we moan so much, they must catch a fat wake up and do it now, thank you
bekdik
Honorary Master
There is only one way to overcome this absurdity. More competition! Let Telkom do whatever they want at however expensive they wish. Simply allow somebody else (anybody else for that matter) to provide a better and cheaper service with less restrictions.
Unfortunately were stuck in a country where IMO corruption rules the telecoms regulatory environment. Things are changing, but it could go a heck of a lot faster.[/QUOTE]
So could ADSL
You lucky. I only got 7GB on my TI account.
The problem for me is, that (even though soft cap is better than hard cap) other ISPs cannot do the same for their customers. If they can, why aren't they?
DragonLogos
Expert Member
Again 3 gig is total and utter BS for broadband, it is in fact more fraud-brand, or flaw-brand.... perhaps both
What needs to happen is that Telkom as of now needs to up the their crabbie cap to 10 gigs immediately our be shut down, the directors put on trial, and their assets seized and sold
What needs to happen is that Telkom as of now needs to up the their crabbie cap to 10 gigs immediately our be shut down, the directors put on trial, and their assets seized and sold
gregmcc
Honorary Master
My God - this man MUST be deranged! He is clearly not on the same planet the rest of us are on. What do you mean "we have not switched off any customers as long back as I can recall" - my goldfish has a better memory than you!!