Telkom I am desperate!

[Former member 61586]

Town/City?

Bloemfontein. Just wanted my ADSL speed on my router to match the ADSL speed on the Telkom ADSL speed checker. i.e. 1MB -> 2MB upgrade.

Call centre kept me on hold 3 times today for 20 minutes at a time LOL.

 

[Fazda]

I've been sorted out - thanks very much to all concerned!!!

 

[MickeyD]

I've been sorted out - thanks very much to MickeyD!!

24 hours?

Shocking!

 

[TEXTILE GUY]

What the hell can I do??!

Troll 10 kinds of sh,t out of them.

Fill the Telkom inbox with complaints, email - email e-mail
Troll their FB page - This is usually quite effective
google @telkom.co.za and send a mail to every address you find,
hellopeter is a must,
Phone them but at random times - and at some point you may be lucky to get the employee who actually gives a hoot
Phone their head office and act dumb - when they put you through to someone go on and on till they get so sick of you, that its easier to fix the problem than to listen to your whinging ....

The key to this of course is to have FUN while giving them stick .... And please dont forget to share some of the dumb responses you will likely get from them.

I had a similar problem. After 3 days of the troll effect, I had guys get my line sorted in 1 day, and a call from some dude at head office....

Good Luck