Telkom Internet ADSL problems: fix on the way

Every explanation so utterly vague. Could they not perhaps just let us know what this issue actually was?
 
Every explanation so utterly vague. Could they not perhaps just let us know what this issue actually was?

It's likely that the spokesperson making the statement has absolutely no idea themselves.
 
Every explanation so utterly vague. Could they not perhaps just let us know what this issue actually was?
How much clearer than "a fault on the international network links" do you want it to be and what purpose will it serve?
 
Nope, just a regular ADSL customer. It's my ADSL that is having connectivity problems, not my Internet.
If you know what I mean. My line won't stay connected.

Same here :( I can't watch any video on Youtube now.
 
How much clearer than "a fault on the international network links" do you want it to be and what purpose will it serve?
Usually a fault is fixed quickly or at least you know the reason ie. cable break. When the problem is there for two weeks taking so long to be discovered and without being resolved yet then "fault" is a vague answer.
 
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