Telkom Internet Capped/Uncapped User Feedback (Pt2)

'ello folks...

As per ranger's previous requests, please indicate where you are when you post about high pings, etc., especially if your location is blank under your forum name.
 
My connection has been fine all day, so far. Curious to see what it's like from Monday.
 
As I suspected. Monday comes along and my internet connection is borked again. Went through the whole weekend without having to reboot my router once. Done it 3 times today. Local speeds are fine, international is rubbish. Definitely some heavy shaping of some kind going on during the weekdays.
 
I could hardly open sites last night and my ping on speedtest to the nearest server was 400. I'm in Richards Bay
 
My internet went for a ball off ... in the last 2 weeks, haven't had issues for a long time then all of a sudden BAM! but telkom is busy looking into it at the moment. JHB North.
 
Things are running pretty well here in Cape Town streaming running smoothly with no buffering .
Keep this up Telkom and you will get more subscribers .
Nice to not complain for a change.
 
Feedback i got was that line and exchange seems fine. Internet working fine during the day but come night time, streaming bad quality and buffering.

In JHB North, same problem. Except my daytime speeds used to be fast and deteriorated to virtually unusable in recent weeks.
I even had intermittent connectivity issues last week. Logged fault online. Telkom technician was at the premises less than 24 hours later, tested OK. A second technician turned out on Saturday morning - tested again - line OK, no noise etc.
Intermittent connectivity solved right now.

I contacted TelkomZA to help investigate and was simply blown away by the service I received from Charl. My line was diverted to another 'box' in the exchange within the same afternoon (I actually watched the router disconnect and reconnect as they did the divert) - it was confirmed as congestion problems.
Deanoblado - if your JHB North after hours speeds test slow on speedtest.net - investigate for exchange congestion.

Afterwards:
Daytime speeds immediately improved to normal - maybe also partly because schools have re-opened ;)
Here's the problem:
From about 4pm onwards and weekends, browsing and YouTube streaming 720p, also no issues, BUT... other methods of streaming mostly slow and buffering.
NOTE: this is the same on TI uncapped and Afrihost and FNB capped test accounts across the board, so imo not ISP related.

Speedtest.net and MyBB's version thereof almost ALWAYS gives me fast local and international results, no matter what time of day, so like I said before, this is not an accurate speedtest for me, ever.

I suggest using http://speedof.me/ - if you get good results, you will be able to stream 'alternative' services than YouTube at 720p, if not, then you will most likely see YouTube and the likes still work full speed, but not the alternatives based on DNS-region changes etc.

In the past I used to simply switch to capped accounts and speeds immediately improved for streaming. At present, doing this makes no difference. Streaming remains buggered until about 11pm onwards where some nights it improves.

Question for me is: is there suddenly some 'invisible hand' now controlling/shaping/throttling in another way non-ISP related?
 
Line keeps dropping after 5 minutes of usage. Each time I restart the modem its fine for 5 minutes before going dead again.
It says LCP down. Anyone else having similar issues??
 
Line keeps dropping after 5 minutes of usage. Each time I restart the modem its fine for 5 minutes before going dead again.
It says LCP down. Anyone else having similar issues??

Been having this problem for a few weeks now. I get a couple of hours before I have to reboot the modem though.
 
seems like the more I try to download, the quicker the problem occurs.
If I don't try to get anything then it lasts a few more minutes.
Also, if I leave the modem off for a longer period, then it lasts a bit longer.
Is it maybe a Durban thing??
Did you log a call shanezn??

Edit :
nvm, downloading or leaving the modem off for a longer period does not seem to do anything, it just seems random now.
Really would like to know what is going on here
 
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