Telkom Internet Capped/Uncapped User Feedback (Pt2)

Frustating gaming, two nights in a row. (after testing Ti on a friends account, I was impressed and made the switch on Sunday, first day everything was awesome and I was stoked with the move, Monday & Tuesday however ... )

Is it a Durban issue, I'm on the Kloof (NKLO) exchange

Downloads, speedtest and tracerts all look normal, but latency to a TeamSpeak server in cape town, and i locally hosted games (CoD, CS:GO) is hitting the 100ms, which ofcourse makes playing a little akward.

Trying to hit the frags hard with new season of DGL around the corner .......

Will have a look tonight when I get home, perhaps call for a port reset, and see/hope things improve
 
Mannemarak said:
Downloads, speedtest and tracerts all look normal, but latency to a TeamSpeak server in cape town, and i locally hosted games (CoD, CS:GO) is hitting the 100ms, which ofcourse makes playing a little akward.
Click to expand...

Can you provide tracroutes to all the servers you connect to so we can see on whose network they are located?
 
ponder said:
Can you provide tracroutes to all the servers you connect to so we can see on whose network they are located?
Click to expand...


If port reset doesnt make a difference I'll track some IP's and do some tracerts, fun night ahead (holding thumbs it magically fixed itself when i get home)

CoD will be P2P hosted with me thinking majority of CS:GO servers will be MWEB.

PS: as a side note, switching back to the ISP im leaving (account still active but everything is dead at them) latency is fine to same server, generally around 40ms to TS3 server, so maybe port reset doesn't look like a likely fix
 
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I've been getting (inconsistent) slow international speeds this week:
2773851558.png

Local seems fine:
2773852285.png

Afternoons are drastically worse. Streaming was non existent last night with mostly <0.5 mbps D/L international speeds...
Anything I should know?
 

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Not sure if this is the thread post this but it's seems my internet connection has gone down. Router shows no i.p or dns addresses. Router error log shows failed to authenticate. Unsure of the cause of action to take. Should I call Telkom and report a fault or should I wait? On the Telkom Uncapped 2mb package. Cape Town southern subs
 
ranger said:
Which speedtest server was this?

If it was MWEB, we are aware if an issue with traffic between us and MWEB affecting users going vis Cape Town which could have started on Friday. It seems to be on MWEB's side (see a traceroute).

While the IPC hasn't been redistributed yet to allow us to upgrade, other work over the past week has brought some improvements.

For other regions, there should be improvements in general, but we are still tweaking some load balancing of different circuits as the changes resulted in big changes in traffic distribution.
Click to expand...
Catching up on UK soaps now that tvchaosuk are back online with their new servers, have to say that torrents are running smoothly considering it's currently business hours.
 
acp said:
I've been getting (inconsistent) slow international speeds this week:
View attachment 172729

Local seems fine:
View attachment 172731

Afternoons are drastically worse. Streaming was non existent last night with mostly <0.5 mbps D/L international speeds...
Anything I should know?
Click to expand...

Please try a different international speedtest server from speedtest.net. I have seen some weird results from the MyBroadband international speedtest server, where other UK speedtest servers perform as expected.
 
bwana said:
I've been struggling to stream since the beginning of the month.
Click to expand...

Can you provide a traceroute to the IP the stream is served from?

(We have some test VMs in the network, but the firewalls aren't allowing them to traceroute)
 
bwana said:
I've been struggling to stream since the beginning of the month.
Click to expand...

+1
From about 16h onwards, stuggling is an understatement.
And international speedtest results are slow on any test.
 
ranger said:
Can you provide a traceroute to the IP the stream is served from?

(We have some test VMs in the network, but the firewalls aren't allowing them to traceroute)
Click to expand...
Netflix:
Traceroute has started…

traceroute to netflix.com (69.53.236.17), 64 hops max, 72 byte packets
1 192.168.1.1 (192.168.1.1) 1.790 ms 0.908 ms 0.860 ms
2 105.224.168.1 (105.224.168.1) 8.006 ms 8.708 ms 7.708 ms
3 ipc-1-up.south.dsl.telkomsa.net (105.226.0.6) 27.186 ms 25.632 ms 25.875 ms
4 ipc-aggr-1.south.dsl.telkomsa.net (105.226.0.13) 21.643 ms 19.084 ms 18.928 ms
5 wblv-ip-hsll-1-wan.telkom-ipnet.co.za (196.25.39.45) 348.528 ms * 528.449 ms
6 nngy-ip-hsll-1-gig-2-0-0.telkom-ipnet.co.za (196.43.51.250) 54.250 ms 44.004 ms 40.025 ms
7 if-3-1-0.core1.cfo-chennai.as6453.net (116.0.79.45) 154.447 ms 153.635 ms 162.924 ms
8 if-11-0-2-0.tcore1.cxr-chennai.as6453.net (180.87.36.26) 617.773 ms 616.585 ms 611.138 ms
9 if-7-2.tcore1.mlv-mumbai.as6453.net (180.87.36.33) 370.229 ms 367.689 ms 370.668 ms
10 if-2-2.tcore2.mlv-mumbai.as6453.net (180.87.38.2) 426.776 ms 612.333 ms 410.554 ms
11 if-6-2.tcore1.l78-london.as6453.net (80.231.130.5) 512.086 ms 613.132 ms 614.191 ms
12 if-7-2.tcore1.njy-newark.as6453.net (66.198.70.25) 376.397 ms 373.724 ms 372.816 ms
13 if-2-2.tcore2.njy-newark.as6453.net (66.198.70.2) 367.862 ms 385.596 ms 409.466 ms
14 if-14-14.tcore2.nto-new-york.as6453.net (66.198.111.126) 477.347 ms 365.376 ms 555.330 ms
15 63.243.216.14 (63.243.216.14) 321.066 ms 321.654 ms 320.507 ms
16 207.88.14.185.ptr.us.xo.net (207.88.14.185) 396.799 ms 455.632 ms 611.289 ms
17 te-11-0-0.rar3.sanjose-ca.us.xo.net (207.88.12.69) 615.762 ms 520.110 ms 406.250 ms
18 ae0.cir1.sanjose2-ca.us.xo.net (207.88.13.73) 607.150 ms 613.712 ms 616.333 ms
19 * 216.156.85.46.ptr.us.xo.net (216.156.85.46) 404.254 ms 422.476 ms
20 xe-2-2-0-954.jnrt-edge01.prod1.netflix.com (69.53.225.26) 626.829 ms 607.931 ms 513.803 ms
21 te1-8.csrt-agg01.prod1.netflix.com (69.53.225.6) 712.353 ms 398.139 ms 526.890 ms
22 www.netflix.com (69.53.236.17) 608.119 ms 409.035 ms 409.373 ms

Hulu.com
Traceroute has started…

traceroute to hulu-cluster.unostructure.com (107.167.89.131), 64 hops max, 72 byte packets
1 192.168.1.1 (192.168.1.1) 4.239 ms 1.210 ms 1.010 ms
2 105.224.168.1 (105.224.168.1) 7.560 ms 8.856 ms 8.338 ms
3 ipc-3-up.south.dsl.telkomsa.net (105.226.0.246) 27.701 ms 26.060 ms 25.778 ms
4 ipc-aggr-1.south.dsl.telkomsa.net (105.226.0.13) 27.525 ms 27.297 ms 25.742 ms
5 wbs-ip-ll-1-wan.telkom-ipnet.co.za (165.165.221.153) 32.106 ms 32.341 ms 32.055 ms
6 lon-ip-hsll-1-gig-7-1-0.telkom-ipnet.co.za (196.43.9.58) 178.921 ms 179.191 ms 179.159 ms
7 te3-7.ccr01.lon09.atlas.cogentco.com (149.6.98.73) 221.953 ms 403.123 ms 307.860 ms
8 te0-7-0-1.ccr21.lon01.atlas.cogentco.com (130.117.0.153) 305.936 ms 204.296 ms 204.475 ms
9 be2350.ccr41.lon13.atlas.cogentco.com (154.54.39.185) 203.799 ms 305.392 ms 306.726 ms
10 be2317.ccr41.jfk02.atlas.cogentco.com (154.54.30.185) 306.999 ms 308.511 ms 305.277 ms
11 be2148.ccr21.dca01.atlas.cogentco.com (154.54.31.117) 307.270 ms 511.538 ms 306.983 ms
12 be2168.ccr41.atl01.atlas.cogentco.com (154.54.31.93) 614.387 ms 309.660 ms 295.809 ms
13 be2172.ccr21.iah01.atlas.cogentco.com (154.54.29.18) 316.560 ms 613.961 ms 617.867 ms
14 be2291.ccr21.sat01.atlas.cogentco.com (154.54.2.190) 610.902 ms 613.750 ms 396.703 ms
15 be2301.ccr21.elp01.atlas.cogentco.com (154.54.5.174) 445.439 ms 344.968 ms 370.681 ms
16 be2414.ccr22.phx02.atlas.cogentco.com (154.54.42.105) 343.528 ms 614.082 ms 587.381 ms
17 be2125.agr12.phx02.atlas.cogentco.com (154.54.1.102) 641.337 ms 616.753 ms 614.113 ms
18 154.24.18.226 (154.24.18.226) 612.793 ms 390.071 ms 527.700 ms
19 38.88.34.42 (38.88.34.42) 393.554 ms 605.840 ms 613.902 ms
20 we.love.servers.at.ioflood.com (107.167.89.131) 615.054 ms 431.246 ms 352.046 ms
 
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If I do a speedtest, my speeds are fine. I can download from the SAIX news server at my line speed (4mb/s) however everything else is dead slow. Opening webpages takes forever, struggle to watch youtube videos, get crazy pings while playing games online etc.

Had two Telkom techies at my house and both have said they can't see anything wrong.

Wish they could be at my house when it takes 20+ seconds to open Google :/
 
Stickfigure said:
If I do a speedtest, my speeds are fine. I can download from the SAIX news server at my line speed (4mb/s) however everything else is dead slow. Opening webpages takes forever, struggle to watch youtube videos, get crazy pings while playing games online etc.

Had two Telkom techies at my house and both have said they can't see anything wrong.

Wish they could be at my house when it takes 20+ seconds to open Google :/
Click to expand...

You also get time-outs on pages requiring constant refreshing?
 
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