Telkom Internet Capped/Uncapped User Feedback (Pt2)

Yuu said:
@donavinDT - Keep your heavy downloads [p2p such as torrents etc] between 12am - 7am and you will never experience throttling under the current AUP/FUP. This ensures that the network doesn't become constrained.

It is good you have come to the forum to enquire so now that you know more, you are better equipped going forward :).
Click to expand...

This ^

On a 2Mb/s line you can easily do 200GB a month if you scedule most of your downloads between 00:00-07:00
 
Yuu said:
@donavinDT - Keep your heavy downloads [p2p such as torrents etc] between 12am - 7am and you will never experience throttling under the current AUP/FUP. This ensures that the network doesn't become constrained.

It is good you have come to the forum to enquire so now that you know more, you are better equipped going forward :).
Click to expand...

On a 2Mb/s line you can easily do 200GB a month if you scedule most of your downloads between 00:00-07:00
Click to expand...

Hi, thanks for the reply @Yuu and @Ponder

I don't torrent, I stream, and not in HD since 2mbps aint fast enough, so I stream in 480p or less sometimes.
And it's not like I stream for hours on end, the episodes I watch are 22 minutes an episode, once a day.

And the largest thing I've downloaded was GTA V from steam (62 GB) on and off during the evenings because I play games like DoTA where I can't download and play games at the same time. And I didn't queue it during the day because I know they throttle for "heavy downloads", plus, I play online games, and we all hate lag.

I had to format my PC twice and install win8.1 again, as well as all the updates for win8 before updating to 8.1. Also, halfway into installing CoD MW2 Multiplayer (11.7 GB) I got throttled. The rest of my data is used on social media and random googles and youtube videos.

I don't want to schedule my steam updates and downloads for 12am - 7am because if a patch launches after 7am, I won't be able to play said game until the following day? Which kind of defeats the purpose of having uncapped data...

When I lived in Meyerton, my ISP was afrihost, and I could get away with 300 GB a month without being throttled... And if no one believes me, go check their uncapped leaderboards, people there use in-excess of 390 GB a month on 2mbps uncapped.

Let me just go off topic quickly, this is written in their AUP:
"Telkom reserves the right to apply restrictions on an uncapped account if a customer’s behaviour is determined to be affecting the user experience of other customers on Telkom’s network."
Basically, I can't download at 200kbps 24/7 because Telkom's infrastructure can't handle it? Also, I live in a neighbourhood filled with old people, they don't have internet. So it's not like I'm affecting my neighbour's connection...

Say for instance I could afford a business line, or a capped account, then I could continue as I was, without being throttled...Exactly how is this fair? You pay more, you don't get throttled?

Also, just for interest sake, Broadband in the UK costs £15 for line rental and £5-15 for uncapped, depending on the ISP you choose.
They don't have throttling, or shaping, they don't even know what it means. Oh, and this is for a 16mbps line. Entry level. Meanwhile in our 3rd world country we pay almost R800 for 4mbps uncapped. Which gets throttled after 350 GB.
 
donavinDT said:
Hi, thanks for the reply @Yuu and @Ponder

I don't torrent, I stream, and not in HD since 2mbps aint fast enough, so I stream in 480p or less sometimes.
And it's not like I stream for hours on end, the episodes I watch are 22 minutes an episode, once a day.

And the largest thing I've downloaded was GTA V from steam (62 GB) on and off during the evenings because I play games like DoTA where I can't download and play games at the same time. And I didn't queue it during the day because I know they throttle for "heavy downloads", plus, I play online games, and we all hate lag.

I had to format my PC twice and install win8.1 again, as well as all the updates for win8 before updating to 8.1. Also, halfway into installing CoD MW2 Multiplayer (11.7 GB) I got throttled. The rest of my data is used on social media and random googles and youtube videos.

I don't want to schedule my steam updates and downloads for 12am - 7am because if a patch launches after 7am, I won't be able to play said game until the following day? Which kind of defeats the purpose of having uncapped data...

When I lived in Meyerton, my ISP was afrihost, and I could get away with 300 GB a month without being throttled... And if no one believes me, go check their uncapped leaderboards, people there use in-excess of 390 GB a month on 2mbps uncapped.

Let me just go off topic quickly, this is written in their AUP:
"Telkom reserves the right to apply restrictions on an uncapped account if a customer’s behaviour is determined to be affecting the user experience of other customers on Telkom’s network."
Basically, I can't download at 200kbps 24/7 because Telkom's infrastructure can't handle it? Also, I live in a neighbourhood filled with old people, they don't have internet. So it's not like I'm affecting my neighbour's connection...

Say for instance I could afford a business line, or a capped account, then I could continue as I was, without being throttled...Exactly how is this fair? You pay more, you don't get throttled?

Also, just for interest sake, Broadband in the UK costs £15 for line rental and £5-15 for uncapped, depending on the ISP you choose.
They don't have throttling, or shaping, they don't even know what it means. Oh, and this is for a 16mbps line. Entry level. Meanwhile in our 3rd world country we pay almost R800 for 4mbps uncapped. Which gets throttled after 350 GB.
Click to expand...

So why did you leave afrihost?
 
Not many know this option exists...

@donavinDT

I went into deep thinking about how to respond to your above post and the answer was more simple than i could've imagined it to be :D.

I am terribly sorry i hadn't suggested this sooner.

Topup portal said:
Do Gaming Add-on R49 per month
24 hour uncapped experience on the following gaming servers: do Gaming servers, PlayStation Network, Xbox Live, Origin, BattleNet and Steam. All data used on these servers will not be deducted from your in-bundle data. Add-on package is valid for 30 days.

Subject to Telkom Internet Terms and Conditions
Click to expand...

Should you be interested in getting this, login to the Usage tracker tool using your router login details > TopUp section followed by the Addon as the 2nd option. You will need a CC to do payment.

You need not worry about future big releases coming through digital form nor any updates for games that fall under the addon [steam etc]. This works the same for the uncapped products [right guys ?] and will get you back on track.

I would highly recommend your software updates be done during the night when possible [set WU to notify only] and your usage will drop. Keep a lookout on how you are doing on Tracker page [linked above] and for detailed session details [you will need to power off about 10-15mins your router to end your current session] to see the last amount used. :)

You are welcome btw. :o
 
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donavinDT said:
Basically, I can't download at 200kbps 24/7 because Telkom's infrastructure can't handle it?
Click to expand...

No, it is because between IPC, international bandwidth, and paying for our own infrastructure and running costs, it costs more to deliver 200kbps for a month than we are charging for 2Mbps uncapped.

With the wholesale price reductions that were announced this week, that will change (once they come into effect).

We will also be making changes to how the FUP is applied soon, which should bring some improvements to the experience in cases like yours.
 
Can't authenticate since 6PM today. This has become a random weekly thing now. :erm:

At least my Crystal trial account still works.
 
Checking my sites I see Queenstown & Grahamstown failed to reconnect to TI early this morning and after 30 attempts successfully switched to the axxess backup account instead.

Q'Town's back on TI but G'Town is still battling.
 
A bit off topic but maybe someone can explain. I have a 4 meg line but adsl checker says max speed in my area is 2 meg. If my number starts eg. 021 123 and my cousins number starts 021 123 does that not mean we are on the same exchange. He lives 5 streets away but the adsl checker shows his max speed as 10 meg. Why? :confused:
 
neoassasin said:
A bit off topic but maybe someone can explain. I have a 4 meg line but adsl checker says max speed in my area is 2 meg. If my number starts eg. 021 123 and my cousins number starts 021 123 does that not mean we are on the same exchange. He lives 5 streets away but the adsl checker shows his max speed as 10 meg. Why? :confused:
Click to expand...
It is most likely that there are multiple DSLAMs in the exchange and you are connected to different ones. The telephone number is linked to the switch (exchange) and not the DSLAM.
 
MickeyD said:
It is most likely that there are multiple DSLAMs in the exchange and you are connected to different ones. The telephone number is linked to the switch (exchange) and not the DSLAM.
Click to expand...

So does that mean I can get 10 meg if they connect me to a different DSLAM. I still don't understand as I always thought the adsl checker showed the max speed your exchange can support.
 
neoassasin said:
So does that mean I can get 10 meg if they connect me to a different DSLAM. I still don't understand as I always thought the adsl checker showed the max speed your exchange can support.
Click to expand...
If there are spare ports available on that DSLAM (or IMAX) and your physcial copper connection was okay, then yes.

ADSL checker was never accurate. In many cases where there are multiple DSLAMs in an exchange it will show the lowest speed!!
 
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