Whoops, it might have come across a bit strong...
Well, i have a cousin who works for Telkom. He works his butt off, but he studied very long te be where he is today.
The problem is that those with the qualifications often arent the ones we meet. We always speak to the helpline people who wish us dead, or who mumbles things under their breath at you, or who just redirects you to someone else ever 2 minutes. Some techies are friendly and VERY clued up, but i had to contend with many techies who had NO clue what to do and got mad at ME cause they couldnt find Telkom's line on my property.
It's this bad exposure that most of us has had that makes me afraid to talk to ANY Telkom employee. The bad apples make the good ones look rotten as well. I did not mean to offend anybody (my cousin can kick my butt later) but surely most of you have had experiences were talking to Telkom is like talking to a pet or a brick wall or lawn furniture. I applaud the friendly clued up techies for putting up with angry Telkom clients all day and STILL have the capacity to smile for me.
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Is there any way for the public to find out if there are positions available at Telkom? Are there plans for employing more people with the prospect of competition just around the corner? With telecom prices being what they are, i am willing to take the punch and work for somebody that will supply me with the telecom services i want and need.