marine1
Honorary Master
Just spoke to them there is an authentication issue in JHB.
Cannot get on - 3 different accounts.
Cannot get on - 3 different accounts.
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Telkom JHB down?
- Thread starter marine1
- Start date
fxit_man
Executive Member
fine here
[OUPA]MrNutz
Expert Member
unstable in vaal
takes about 20-30 attempts - error 691
takes about 20-30 attempts - error 691
Last edited:
adamr
Executive Member
cant get into my axxess accounts, the line synchs fine though but cant browse. Getting the diagnose connection option in ie8 on windows 7
packetloss
Well-Known Member
Peed off!
Yes, I am one of those effected isp's. There is an authentication problem since last night. Guess what. It is not even on their internal notice board. Thus if one of my clients call in to report the problem, they blame it on the ISP. WONDERFULL service you bunch of idiots!
Yes, I am one of those effected isp's. There is an authentication problem since last night. Guess what. It is not even on their internal notice board. Thus if one of my clients call in to report the problem, they blame it on the ISP. WONDERFULL service you bunch of idiots!
Maestr0
Senior Member
same here 
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.andrekrit
Well-Known Member
- Joined
- Apr 24, 2007
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IS Jhb connectivity issues
Just had to spend 8 minutes holding for Axxess Call Centre (online tickets no use - yeah I can get to their site with local-only account - they take DAYS to respond to tickets, so much for their mybroadband award). IS Jo'burg is having connectivity problems according to the call centre agent. I asked about a notice board or something - but he said they don't have any.
What's the best place to look for notices about ADSL issues? Except mybroadband of course
.
Just had to spend 8 minutes holding for Axxess Call Centre (online tickets no use - yeah I can get to their site with local-only account - they take DAYS to respond to tickets, so much for their mybroadband award). IS Jo'burg is having connectivity problems according to the call centre agent. I asked about a notice board or something - but he said they don't have any.
What's the best place to look for notices about ADSL issues? Except mybroadband of course
.
adamr
Executive Member
working now again ...
the call centres should have a message on their IVR systems of network faults when they do occur... saves me as the customer time and saves their company money with less calls coming into the call centre ... but nooooooooo they choose not to
the call centres should have a message on their IVR systems of network faults when they do occur... saves me as the customer time and saves their company money with less calls coming into the call centre ... but nooooooooo they choose not to
Hi guys
We have also been experiencing an influx of calls with regards to clients on IS accounts not being able to connect.
I have contacted IS to confirm if there is a problem and they can’t confirm that there is, however they are investigating the matter and will inform us of any developments.
There is no official notice from IS that they are experiencing problems hence the reason we cannot upload a message onto our IVR to inform our clients.
I will update this thread accordingly if I have any news from IS.
Thank you.
We have also been experiencing an influx of calls with regards to clients on IS accounts not being able to connect.
I have contacted IS to confirm if there is a problem and they can’t confirm that there is, however they are investigating the matter and will inform us of any developments.
There is no official notice from IS that they are experiencing problems hence the reason we cannot upload a message onto our IVR to inform our clients.
I will update this thread accordingly if I have any news from IS.
Thank you.
marine1
Honorary Master
Back up now
IS are a bunch of tossers, how can they not know there is a problem?
IS are a bunch of tossers, how can they not know there is a problem?
Hi guys
I have again been in contact with IS and they have informed me that there were no outages yesterday.
The general issuse seems to have since been resolved and clients seem to be connecting as normal again.
I will keep my ear to the ground and update the thread if I hear of any possible outages on the IS network.
Thank you.
I have again been in contact with IS and they have informed me that there were no outages yesterday.
The general issuse seems to have since been resolved and clients seem to be connecting as normal again.
I will keep my ear to the ground and update the thread if I hear of any possible outages on the IS network.
Thank you.
robdutchmonkey
Well-Known Member
I haven't had any issues on my Telkom or Axxess accounts... strange