I want to order a Telkom line on Monday for ADSL. The problem / question that I have is that I need to have the extension put in the spare room (where my PC is). When we moved into this place, there was and still is a Telkom phone-jack on the wall in the lounge.
I'm told that if it is the first time you are ordering a line, Telkom are obliged to put the point anywhere that you choose. However, I just KNOW that the technician will walk in, see the existing jack, and come up with some excuse as to why he cannot relocate it to the bedroom (or worse, try and charge me R1,000 for it).
Can someone in the know please clarify what the real deal here is, and/or the best way for me to go about this with the least amount of admin from Telkom.
I'm told that if it is the first time you are ordering a line, Telkom are obliged to put the point anywhere that you choose. However, I just KNOW that the technician will walk in, see the existing jack, and come up with some excuse as to why he cannot relocate it to the bedroom (or worse, try and charge me R1,000 for it).
Can someone in the know please clarify what the real deal here is, and/or the best way for me to go about this with the least amount of admin from Telkom.