Sign up with GoogleCan anyone explain this? Maybe a Telkom error?
I recently got a Telkom SmartPlan 100 contract. It includes 1GB all network data and also 150MB all network data. I use the Telkom Mobile App to check my balances.
A few days ago when I checked my balances I saw the items in the following order: 1) Recurring All Networks Data, 2) Included All Networks Data, 3) Per Minute All-net Voice, 5) Welcome Bonus Messaging, 6) Wi-Fi Data Unlimited Speed. This is fine and how it should be?
But now when I view my balances I get a few more options on top of the items that I've shown above. They are: 1) Recurring Telkom Mobile data (10240 MB), 2) Recurring Telkom Mobile Data 128 kbps (9536743 MB), 3) Recurring Telkom Mobile Data (9988 MB), 4) Recurring Telkom Mobile Data 128 kbps (9536743 MB) and then the it continues like the first list.
This looks like some sort of error? But I had a look and downloaded something over Telkom 3G, it didn't use my 1GB All network data as shown in the first 1), but it used data from the second 3) "Recurring Telkom Mobile Data (9988MB). This 9988MB was on 10012MB before I downloaded something.
It looks like I have 10GB mobile data? I'm not complaining but I don't want to get a shock at the end of the month showing I'm purchasing a 10GB add on or something?
I recently got a Telkom SmartPlan 100 contract. It includes 1GB all network data and also 150MB all network data. I use the Telkom Mobile App to check my balances.
A few days ago when I checked my balances I saw the items in the following order: 1) Recurring All Networks Data, 2) Included All Networks Data, 3) Per Minute All-net Voice, 5) Welcome Bonus Messaging, 6) Wi-Fi Data Unlimited Speed. This is fine and how it should be?
But now when I view my balances I get a few more options on top of the items that I've shown above. They are: 1) Recurring Telkom Mobile data (10240 MB), 2) Recurring Telkom Mobile Data 128 kbps (9536743 MB), 3) Recurring Telkom Mobile Data (9988 MB), 4) Recurring Telkom Mobile Data 128 kbps (9536743 MB) and then the it continues like the first list.
This looks like some sort of error? But I had a look and downloaded something over Telkom 3G, it didn't use my 1GB All network data as shown in the first 1), but it used data from the second 3) "Recurring Telkom Mobile Data (9988MB). This 9988MB was on 10012MB before I downloaded something.
It looks like I have 10GB mobile data? I'm not complaining but I don't want to get a shock at the end of the month showing I'm purchasing a 10GB add on or something?
