Telkom not capping.

There is the simple fact that if they were going to actually charge you for it they would have to put a disclaimer on the TI tracker, like they have with local bandwidth.

And I stand to be corrected, but if there was a recent change in their clauses, surely they would be obliged to inform their customers, and I don't know about you guys but I haven't received any notification about being charged for international bandwidth over and above my normal cap.

Another problem in this situation is that I could be downloading local, but it's counting towards blended. Would I pay R60 per gig just coz Telkom's system says so? (Like other people have pointed out).

Hell. No.

HIT IT HARD!
 
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Im raping via CheapersNews... If they ask me to pay for this, you guys are going to help me sue them, right ;)
 
SlyFly said:
Im raping via CheapersNews... If they ask me to pay for this, you guys are going to help me sue them, right ;)
Click to expand...

Yes. I'm well over 30GB :). Anyways. You can just argue that after you were capped reached your blended limit telkom just didn't want to give you loca. Which is a valid argument cause if you disconnect and reconnect you still have international. So how ca one use the local? That is why they CAN'T charge people. :)
 
From their Terms:

• Telkom does not guarantee the efficiency of the measures available in this clause 5.1.3. The Customer remains responsible for monitoring and controlling his Data Usage and will be charged for all Data Usage which exceeds the Blended Data Cap.
 
Yeah Sly, that's kind of what people are worried about. Some say that's a recent addition to their clauses?

But despite that, the simple fact is that if I was using local it would be contributing to the total blended usage. Does Telkom expect us not to use our internet while they fix their problems?

I tried searching for that article from a few months back the last time this happened. MYBB interviewed one of the Telkom Internet guys who said that people who slipped through the last loophole would not get charged.

Does anyone remember the name of the article coz I have tried searching for it and I cannot find it?
 
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zolly said:
Yeah Sly, that's kind of what people are worried about. Some say that's a recent addition to their clauses?

But despite that, the simple fact is that if I was using local it would be contributing to the total blended usage. Does Telkom expect us not to use our internet while they fix their problems?

I tried searching for that article from a few months back the last time this happened. MYBB interviewed one of the Telkom Internet guys who said that people who slipped through the last loophole would not get charged.

Does anyone remember the name of the article coz I have tried searching for it and I cannot find it?
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I always get about 4.5 GB on my 3GB account and have never ever been charged for blended usage that is higher than it should be! Don't be worried! :)
 
Like I said in the other thread, it's highly unlikely that Telkom doesn't know about this so why doesn't someone simply pick up the phone and ask? I would but I'm, cough, working.

"Hi, I'm sorry but I'm supposed to be capped. I need to use my local bandwidth but am unable to do so. Will I be charged if I go over my blended usage?"
 
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Interesting ... the bit below:

Telkom does not guarantee the efficiency of the measures available in this clause 5.1.3. The Customer remains responsible for monitoring and controlling his Data Usage and will be charged for all Data Usage which exceeds the Blended Data Cap.

is only under the monitoring section of the terms. Is a customer supposed to monitor their usage 24/7? ... i think not and it is beyond reason ... The problem here "telkom not being able to properly cap you" is not in the terms and conditions. The best that they can do is charge you per Gb as local because "I tried to access my local but I ended up with international"

5.1 Internet access

a) When a Customer has reached the Cap, the Customer will not be able to use International Data, but will be able to use Local Data only, which will be charged for in accordance with clause 5.1.1(e) above.

More importantly, for all of us .... if we play by terms and conditions :D ... all our shaped accounts should be unshaped because of this part in the terms and conditions (and this one isn't a joke):

2.1.18 �Shaped Data� means Local and / or International Data in respect of which no prioritisation is applied to protocols used over the Internet.

2.1.25 �Unshaped Data� means Local and / or International Data in respect of which no prioritisation is applied to protocols used over the Internet.

Why am is my shaped account not unshaped? ;)
 
smb3 said:
Interesting ... the bit below:

Telkom does not guarantee the efficiency of the measures available in this clause 5.1.3. The Customer remains responsible for monitoring and controlling his Data Usage and will be charged for all Data Usage which exceeds the Blended Data Cap.

is only under the monitoring section of the terms. Is a customer supposed to monitor their usage 24/7? ... i think not and it is beyond reason ... The problem here "telkom not being able to properly cap you" is not in the terms and conditions. The best that they can do is charge you per Gb as local because "I tried to access my local but I ended up with international"

5.1 Internet access

a) When a Customer has reached the Cap, the Customer will not be able to use International Data, but will be able to use Local Data only, which will be charged for in accordance with clause 5.1.1(e) above.

More importantly, for all of us .... if we play by terms and conditions :D ... all our shaped accounts should be unshaped because of this part in the terms and conditions (and this one isn't a joke):

2.1.18 �Shaped Data� means Local and / or International Data in respect of which no prioritisation is applied to protocols used over the Internet.

2.1.25 �Unshaped Data� means Local and / or International Data in respect of which no prioritisation is applied to protocols used over the Internet.

Why am is my shaped account not unshaped? ;)
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Uhm or NOT. Cause you get x amount of local to use. :) Ohh and telkom spelling error. FAIL.
 
So if you have 10/30gb local will you only be charged after the whole blended amount is done or what?

Can they prove that 10gb local you used was not used for local sites i wonder?
 
killadoob said:
So if you have 10/30gb local will you only be charged after the whole blended amount is done or what?

Can they prove that 10gb local you used was not used for local sites i wonder?
Click to expand...

Good question, I am sure they can though.
 
killadoob said:
So if you have 10/30gb local will you only be charged after the whole blended amount is done or what?

Can they prove that 10gb local you used was not used for local sites i wonder?
Click to expand...

Then they are monitoring the usage which if memory serves me right is illegal cause it evades the privacy of the user. :erm:
 
Telkom does not guarantee the efficiency of the measures available in this clause 5.1.3. The Customer remains responsible for monitoring and controlling his Data Usage and will be charged for all Data Usage which exceeds the Blended Data Cap.
Click to expand...

Telkom does not provide the customer any means to control the bandwidth, i.e. there is no way from the client side to switch between blended and local. Therefore they can't hold the client liable for not controlling their bandwidth, period!
 
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