Telkom on-line statements

[Quixotic]

Has anyone tried viewing their Telkom statements on online at https://www.telkom.co.za/eservices. It offers this service including paying your bill but never seems to display any statements. It even asks for how many months but nothing!

 

[web]

Works for me?

 

[element1]

Used it on Monday, worked for me.

 

[Vernon]

Has never worked for me.

I can see the balance of what is owed. That's all.

 

[mister]

Has anyone tried viewing their Telkom statements on online at https://www.telkom.co.za/eservices. It offers this service including paying your bill but never seems to display any statements. It even asks for how many months but nothing!

Try another browser. I remember it not working in one of them.

 

[Quixotic]

Used it on Monday, worked for me.

Which browser are you using?

 

[Quixotic]

Try another browser. I remember it not working in one of them.

Tried IE11 and Chrome so far. Will try Firefox

 

[LaraC]

Tried IE11 and Chrome so far. Will try Firefox

Did you change your username or create a new account?

 

[Quixotic]

Did you change your username or create a new account?

Well, my Telkom account name and telephone number have always been the same but I have changed the login username and password a few times. I have tried linking the same account again but whilst it appears linked (a duplicate of the one already there) it still makes no difference.

 

[LaraC]

Well, my Telkom account name and telephone number have always been the same but I have changed the login username and password a few times. I have tried linking the same account again but whilst it appears linked (a duplicate of the one already there) it still makes no difference.

When I upgraded my line Telkom gave me a new username and I foolishly created a new account with the new logon credentials. Needless to say, I experienced the same problem as you.

Just logon with your old credentials and it should work.

Ps. Remember to delete the new account.

 

[beulahm]

statements

 

[mister]

statements

is that your final statement?

 

[Adrianax]

It only seems to work on MS Edge for me. The other browsers, Chrome included do not open their statements.