Telkom outage in Bothasig??

diepeterpan said:
Mine is also still down, just drove past the exchange, gate open, 2 vans and 1 civi vehicle there. Hope they get it fixed. Anybody on ext 559 still down?
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Connect with Telkom guest account and it works, but my Afrihost account authenticate but gets no IP.
 
diepeterpan said:
Mine is also still down, just drove past the exchange, gate open, 2 vans and 1 civi vehicle there. Hope they get it fixed. Anybody on ext 559 still down?
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Connect with Telkom guest account and it works, but my Afrihost account authenticate but gets no IP.
 
diepeterpan said:
Phoned Telkom fault line, useless. Frustrating to say the least.
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Not much we can do I suppose hey? At least we know that Telkom is giving it attention. Hopefully the more senior techs can sort it out soon. As of 6pm still no phone ringing and Web Africa, Openweb & Afrihost still cannot authenticate.
 
phil1982 said:
Not much we can do I suppose hey? At least we know that Telkom is giving it attention. Hopefully the more senior techs can sort it out soon. As of 6pm still no phone ringing and Web Africa, Openweb & Afrihost still cannot authenticate.
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Mine just came on, Afrihost connected and data transfer. Yipee.
 
diepeterpan said:
Mine just came on, Afrihost connected and data transfer. Yipee.
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Ditto, can confirm that Webafrica just dialled up. Looking good, seems there is progress. Will test the phone ringing later tonight or tomorrow morning early and report back.
 
hi there, same here no adsl. no line sync what so ever.

telephone didnt work on Saturday, Sunday telephone is working but still no DSL. still would of liked an notice to say this was happening if they are changing over MSAM's... already logged a fault at telkom just incase... need my DSL asap (work from home normally)
 
HApyM3al said:
hi there, same here no adsl. no line sync what so ever.

telephone didnt work on Saturday, Sunday telephone is working but still no DSL. still would of liked an notice to say this was happening if they are changing over MSAM's... already logged a fault at telkom just incase... need my DSL asap (work from home normally)
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Well I can report from my side (Welgelegen/558) that everything seems to be working again. Phone is ringing and can dial-up to all my ISP accounts. Hopefully they will sort you out soon "hapym3al".
 
phil1982 said:
Well I can report from my side (Welgelegen/558) that everything seems to be working again. Phone is ringing and can dial-up to all my ISP accounts. Hopefully they will sort you out soon "hapym3al".
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hope so :) im on 559 ext. so far nothing that i can see remotely. teamviewer running on pc so should see when pc gets DSL and works.

lets hope dont sit for a week without internet.
 
They are still mucking around on the exchange.. Its going up and down like Paris Hilton in her movie..
 
HApyM3al said:
hahahaha!!! well i havent been up since Saturday once :(
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Sorry to hear that. I wonder what could be wrong? Seems like they having some issues with just certain sections of the area covered by the exchange seeing as how some are up and running fine whereas others (like yourself) are still down.
 
yeah i got sms to say : the fault is in-hand with there tech repair division= i take it that is to say the exchange has received it and might sort it out soon... im working from office last 2 days to get work done and emails... maybe will be sorted soon. sure should be up by the weekend... hope so otherwise im gonna call exchange to sort me out!
 
If we cant get an ETA of repairs, I thought my ISP would. I just got:
Unfortunately we do not have not an ETA as to when Telkom will fix what is broken in your area.

Telkom engineers are working to resolve the issue.

Please refer to this link http://www.mweb.co.za/helpcentre/NetworkStatusNotices.aspx , you
will be able to see there when its fixed.

Thank you for your email and apologies for the inconvenience that this outage is causing.
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So telkom is even keeping the ISP's in the dark, unless they dont know themselves. I was just surprised at Afrihost sending me to a mweb site ....
 
KeithP said:
If we cant get an ETA of repairs, I thought my ISP would. I just got:


So telkom is even keeping the ISP's in the dark, unless they dont know themselves. I was just surprised at Afrihost sending me to a mweb site ....
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Hi there, thanks for the link and posting update. so im guessing you are as well down? i am also down... very sad that they dont send out notification before hand... i've been waiting for telkom to say they dispatching an tech to come check but no luck yet.

link to mweb helps me a bit atleast
 
phil1982 said:
Just to confirm: my Web-Africa and OpenWeb accounts do not authenticate either; only my Cybersmart account authenticates (don't have an Afrihost account). I am guessing that the Cybersmart account is a SAIX account whilst the WA and OpenWeb are IS accounts; that might be why no authentication occurs on the WA & OpenWeb accounts. Perhaps the ATM is not yet working correctly for IS backend accounts. Hopefully the maintenance will continue and this all gets sorted out in the next day or so. Will keep you posted.

-phil1982
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I would guess that IS and MWEB didn't apply the changes required for support of the MSAN/BNG deployment communicated by Telkom Wholesale in February (or before).
 
ranger said:
I would guess that IS and MWEB didn't apply the changes required for support of the MSAN/BNG deployment communicated by Telkom Wholesale in February (or before).
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i see this is for Phil and his accounts dont authenticate but what about me that doesnt get any line sync at all. and problem hasnt been resolved! line is with telkom and im on OW so also IS and im guess going to have same issue then?
 
ok according to mweb site link shows it is closed so should be up. ill see when get home
 
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